What are the responsibilities and job description for the Spa Coordinator position at Life Time Johns Creek?
Overview
Join our dynamic team as a Spa Coordinator, where your enthusiasm and organizational skills will elevate the guest experience to new heights In this lively role, you'll be the friendly face guiding clients through their wellness journey, managing appointments, and ensuring smooth daily operations. Your positive energy and attention to detail will help create a relaxing environment that keeps guests coming back. This paid position offers an exciting opportunity to develop your customer service and retail skills while working in a vibrant, health-focused setting.
Duties
- Greet guests warmly, providing exceptional customer service and guiding them through spa services and products
- Manage appointment scheduling using POS (Point of Sale) systems, ensuring efficient flow and minimal wait times
- Assist with product demos, upselling spa treatments and retail items to enhance guest satisfaction and revenue
- Supervise daily operations, including stocking retail shelves, merchandising products attractively, and maintaining cleanliness
- Handle cash transactions accurately, including cashiering duties and cash handling procedures
- Promote spa services and retail offerings through effective communication and product knowledge
- Support team members by coordinating schedules, overseeing inventory levels, and ensuring compliance with safety standards
Requirements
- Prior experience with POS systems and cashiering is highly desirable
- Supervising experience in retail or service environments is a plus
- Ability to perform product demos confidently and educate guests on benefits and features
- Bilingual skills are preferred to serve a diverse clientele effectively
- Excellent phone etiquette and communication skills are essential for engaging with guests professionally
- Proven ability to upsell products and services while maintaining a friendly approach
- Experience in merchandising, stocking, and retail sales enhances your effectiveness in this role
- Basic math skills for handling transactions accurately and managing inventory counts
- Customer service experience in a retail or grocery store setting is highly valued
Join us as a Spa Coordinator where your energy fuels memorable guest experiences We're dedicated to fostering a supportive environment that values your growth—bringing wellness, professionalism, and enthusiasm together in one rewarding role.
Pay: $ $15.00 per hour
Expected hours: 12.0 – 20.0 per week
Work Location: In person
Salary : $15