What are the responsibilities and job description for the LifeCafe Assistant Manager position at Life Time Inc.?
Position Summary
The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time’s hospitality standards. From coaching team members to ensuring food quality and safety, the Assistant Café Leader sets the tone for service excellence while supporting business goals.
Job Duties And Responsibilities
The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time’s hospitality standards. From coaching team members to ensuring food quality and safety, the Assistant Café Leader sets the tone for service excellence while supporting business goals.
Job Duties And Responsibilities
- Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
- Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
- Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
- Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
- Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift
- Strong passion for hospitality, guest engagement, and team leadership
- Ability to lead by example and coach others in a fast-paced café environment
- Experience working with POS systems, food handling, and inventory processes
- Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts
- Strong communication and organizational skills
- High School Graduate or equivalent
- 1-2 years of leadership experience in a fast-casual or café setting
- ServSafe Manager certification or equivalent
- ServSafe Alcohol Safety or equivalent (if applicable)
- CPR/AED certification
- College degree in business, culinary arts, hospitality, or related field
- Knowledge of food costing, scheduling, and basic profit & loss analysis
- Experience leading team culture and driving sales through service
- Ability to develop and implement service recovery or upselling strategies
- Passion for creating a desirable, guest-centric café environment