What are the responsibilities and job description for the Director of Client Services position at Life Enrichment Center?
NOW HIRING: DIRECTOR OF CLIENT SERVICES
Life Enrichment Center is seeking a compassionate, organized, and motivated Director of Client Services to oversee and coordinate services for adults with intellectual and developmental disabilities in our Day Habilitation Program.
Position Summary
The Director of Client Services is responsible for ensuring the delivery of high-quality person-centered services, supervising staff, maintaining compliance with state and agency regulations, coordinating client services, and fostering positive relationships with clients, families, guardians, and community partners.
Responsibilities
- Oversee daily operations of client services and programming.
- Supervise, train, and support Direct Support Professionals and other program staff.
- Ensure individualized service plans are implemented effectively.
- Monitor program quality and compliance with state regulations and agency policies.
- Coordinate admissions, assessments, and service planning.
- Maintain accurate client records and documentation.
- Communicate regularly with families, guardians, support coordinators, and community agencies.
- Assist with scheduling, staffing, transportation coordination, and program activities.
- Address concerns and resolve issues in a professional and timely manner.
- Promote a positive, inclusive, and respectful environment for all clients and staff.
Qualifications
- Bachelor's degree required.
- Experience working with individuals with intellectual and developmental disabilities required.
- Previous supervisory or management experience preferred.
- Strong leadership, communication, organizational, and problem-solving skills.
- Knowledge of person-centered planning and state regulatory requirements.
- Proficiency with computer systems and documentation requirements.
- Valid driver's license and acceptable driving record.
- Must be able to pass a background screening through Family Care Safety Registry.
Benefits
- Competitive salary based on experience
- Health Insurance
- Life Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Professional Development Opportunities
- Meaningful work that makes a difference in the lives of others
Join Our Team!
If you are passionate about serving individuals with intellectual and developmental disabilities and leading a team dedicated to enhancing lives, we encourage you to apply today.
To Apply: Apply in person at Life Enrichment Center or email your resume to mh@lifeenrichctr.org
Life Enrichment Center is an Equal Opportunity Employer.
Benefits:
- Health insurance
- Life insurance
- Paid time off
Education:
- Bachelor's (Preferred)
Work Location: In person