What are the responsibilities and job description for the Liaison (Non Nurse) position at Life Care Center of The Willows?
Position Summary
The Liaison Non Nurse engages in business development functions with purposes of increasing census and maximizing visibility of the facility as the preferred post acute provider in the community in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
- Associate’s or bachelor’s degree in health care administration, communications, marketing, or related field
- Prior experience in clinical systems OR Must have prior experience in a post acute setting
Specific Job Requirements
- Willing and able to travel
- Excellent verbal and communication skills
- Valid driver’s license in current State with satisfactory driving record per Life Care standards
- Functional knowledge in field of practice
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Conduct patient pre-admission screenings at acute care hospitals or other referring facilities such as rehabilitation hospitals or physician offices
- Understand and effectively navigate managed care process
- Establish productive working relationships with providers
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer