What are the responsibilities and job description for the Unit Clerk/Secretary (Non Nurse) position at Life Care Center of Michigan City?
Experience verifying insurance, prior authorizations, recertifications on insurance works closely with medical records, therapy and Business office
Position Summary
The Unit Clerk/Secretary (Non Nurse) assists the Unit Manager in the day to day recording and charting of medical and administrative information in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
- Minimum of a high school diploma or equivalent
- Prior office experience preferred
- Prior health care experience preferred
Specific Job Requirements
- Basic computer skills
- Accurately relate information concerning a patient's condition
- Functional knowledge in field of practice
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Accurately file all medical information accurately and timely
- File appropriate patient information data on designated medical records, wristbands, ID cards, etc., as required
- Schedule appointments for services independently
- Manage telephone calls courteously and efficiently
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer