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Social Services Assistant - Resident Transition Coordinator (RTC)

Life Care Center of Hilo
Hilo, HI Full Time
POSTED ON 9/30/2025
AVAILABLE BEFORE 11/30/2025
Looking to set new standards in a brand new role? Then we'd love to talk with you! Life Care Center Hilo is expanding our Social Services department to include a new position that will focus on discharge planning and support case management. You'll be part of a groundbreaking, cross-functional team that will transform the quality of life for our beloved residents and their families.

Peruse the functions of this role and please apply directly.

Resident Transition Coordinator (RTC) Functions:
  • Care plan meetings with resident and their family
  • Perform discharge assessments
  • Develop discharge plans
  • Analyze minimum data sets (MDS)
  • Attend daily utilization meetings
  • FMLA
  • LTC Insurances
  • Utilize community resources
Those with experience in discharge planning encouraged to apply!

Position Summary:
The Social Services Assistant provides assistance to the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements:
  • High school graduate or equivalent
  • Prior health care experience preferred
Specific Job Requirements:
  • Make independent decisions when circumstances warrant such action
  • Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
  • Implement and interpret the programs, goals, objectives, policies, and procedures of the department
  • Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
  • Maintains professional working relationships with all associates, vendors, etc.
  • Maintains confidentiality of all proprietary and/or confidential information
  • Understand and follow company policies including harassment and compliance procedures
  • Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions:
  • Assist with the social services program to meet the medically related social and emotional needs of patients as well as Federal, State, corporate, and division guidelines
  • Document appropriately and timely, according to State law
  • Assist social worker(s) in supporting patients and families through education, financial planning assistance, liaison with community agencies, etc.
  • Exhibit excellent customer service and a positive attitude towards patients
  • Assist in the evacuation of patients
  • Demonstrate dependable, regular attendance
  • Concentrate and use reasoning skills and good judgment
  • Communicate and function productively on an interdisciplinary team
  • Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
  • Read, write, speak, and understand the English language
An Equal Opportunity Employer

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