What are the responsibilities and job description for the Administration Assistant position at Life Care Center, LLC?
The Data Entry Clerk will play a vital role in accurately entering and maintaining customer information using manual data entry methods. This position requires attention to detail and efficient handling of a low volume of data, utilizing various software tools including spreadsheet software, custom data entry tools, database management systems, and CRM software. The clerk will also support customer service activities by providing information, resolving issues, and updating records.
Responsibilities
- Enter customer data manually with accuracy and attention to detail
- Provide customer support by addressing inquiries and resolving issues
- Handle customer complaints professionally and courteously
- Update and maintain accurate customer records and documentation
- Develop and maintain product knowledge to assist with information provision
- Utilize spreadsheet software, custom tools, database systems, and CRM software for data management
- Document customer interactions thoroughly
Preferred Qualifications
- Entry-level experience in data entry
- High school diploma or equivalent
- Proficiency with Microsoft Excel and other data management software
- Strong attention to detail and accuracy
- Customer service experience
- Effective written and verbal communication skills
- Time management and multitasking abilities
Salary : $20 - $25