What are the responsibilities and job description for the Customer Support Representative position at Life Alert Emergency Response, Inc.?
Are you a great communicator with a passion for helping others? Whether you're tech-savvy or simply eager to learn, Life Alert is looking for dedicated individuals to join our Customer Technical Support Department. No advanced technical experience required – just bring your positive attitude, patience, and strong communication skills!
Why Life Alert?
For over 30 years, Life Alert has been a trusted leader in the medical emergency response industry. With over 500 employees across eight national centers, we pride ourselves on being a stable, mission-driven organization where your work truly matters.
When you join Life Alert, you're not just starting a job – you're helping save lives and making a real impact every day.
What We Offer:
- Competitive Wages
- Comprehensive Benefits Package, including:
- Health Insurance
- Dental & Vision Coverage
- Paid Sick, Vacation, and Personal Days
- Paid Company Holidays
Who We’re Looking For:
- At least 1 year of customer service experience (call center experience a plus)
- Strong communication and interpersonal skills
- Computer literacy and comfort navigating software systems
- A patient, positive attitude and a desire to help others
- Willingness to learn light technical support tasks
About the Role:
As a Customer Technical Support Representative, you will assist our members with light technical issues, helping them stay connected to our life-saving services. You’ll be part of a supportive team that’s committed to delivering exceptional service every time.
Ready to start a meaningful career where your work saves lives?
Apply today and become a part of the Life Alert family!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $23