Warehouse Control Center Specialist

• Drive, steer, monitor and control all intralogistics flows within the warehouse
• Key-User & warehouse process specialist - Act as the first point of contact for all system and process-related issues within the Control Center environment (e.g., SAP, TMS, or WMS).
• Monitor real-time logistics data, including status updates, to identify and resolve exceptions before they impact service levels.
• Translate operational and system processes into process flow documents (e.g. BPMN charts, SOPs) and regularly audit those for changes
• Develop training materials and conduct regular sessions for operational staff to ensure consistent and correct system usage.
• Analyze system performance metrics (KPIs) to identify bottlenecks and implement process optimizations or digital automation predictively and proactively.
• Audit and maintain the quality of system data across the network to ensure reporting accuracy.
• Bridge communications between end-users, key-users, IT development teams, and external partners (suppliers) for system upgrades or customer implementations.
• Lead internal projects in order to streamline and optimize the efficiency of processes and systems

• Bachelor’s degree in supply chain management, Logistics, Business Administration, or a related technical field (e.g., Industrial Engineering) and 3–5 years of progressive experience in logistics, transportation coordination, or warehouse operations, with at least 1–2 years in a system-heavy or "Key User" capacity. Must be proficient in ERP (SAP S/4HANA preferred), TMS (Oracle, Blue Yonder), or WMS, have advanced data analysis skills using Power BI, Tableau, or Excel (Pivot Tables, VLOOKUP), and have familiarity with supply chain visibility tools (e.g., FourKites, Project44).
• Travel domestically and internationally up to 5% of the time.
• Ability to obtain and maintain a valid driver license and passport.
• Certifications such as Lean Six Sigma, CSCP (Certified Supply Chain Professional) preferred.

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden.

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