Chief Revenue Officer

Job Title: Chief Revenue Officer

Location: Remote / Available for occasional in person meetings.  

Reports To: Chief Executive Officer

Company: Lieberman, Inc.

Type: Full-time

Position Overview:

Founded in 1981, Lieberman, Inc. is an industry-leading primary market research and analytics firm serving pharmaceutical and consumer brands. In 2025, Lieberman partnered with Lead Capital Partners to accelerate its next phase of growth. Lieberman is seeking its first Chief Revenue Officer (CRO) to lead and scale the Company’s commercial efforts. The ideal candidate will bring extensive experience in market research leadership, direct pharmaceutical industry experience, including existing relationships with potential new customers, and a strong understanding of the broader pharmaceutical market. This role will report directly to the CEO and is responsible for both growing existing company relationships and cultivating new ones, while building the structure and infrastructure needed to sustainably scale revenue. The CRO will be responsible for refining the go-to-market strategy and guiding sales and marketing execution. This includes overseeing sales leadership performance, prioritizing team focus and capacity and establishing disciplined forecasting and pipeline management. Additionally, the CRO will be responsible for developing new strategic relationships and selling new engagements. Beyond growth, the CRO will play a key role in customer retention, partnering with sales leaders and across the organization to deepen existing customer relationships.

Key Responsibilities:

Revenue Strategy and Growth

• Build and execute growth strategy to consistently add new strategic clients, while expanding existing accounts and driving durable revenue growth.
• Define and lead the Company’s go-to-market approach, ensuring the organization can clearly and credibly articulate Lieberman’s differentiated value in the market.
• Design, test, and scale repeatable sales plays for new client acquisition, land-and-expand growth, and cross-sell opportunities, aligning client business priorities with Lieberman’s research and analytics capabilities.
• Serve as a conduit between clients and research teams, specifically related to the rollout and commercialization of new products and service offerings.

Sales Leadership

• Lead, coach and hold accountable the sales organization across new business and account management, setting clear expectations, priorities, and performance standards.
• Identify, develop and mentor current and future sales leaders, building a strong leadership bench to support growth.
• Collaborate closely with sales leaders in complex deals to shape value narratives, proposals and closing strategies, while enabling sales leaders to scale those approaches across the team.
• Identify, attend and present at annual conferences (e.g., Pharma Market Research Conference, Quirk’s).

Pipeline Management & Forecasting

• Own pipeline management and forecasting with clear stage definitions, disciplined deal reviews, and consistent operating cadence.
• Lead the process for selecting and integrating new CRM system with support from Operations.
• Own company-wide sales tracking and weekly reporting to management on pipeline, performance and revenue opportunities.
• Deliver client-level revenue forecasts annually and in-year, with clear assumptions for new clients, expansions, renewals, and downside risk.
• Partner with Finance team on targets, pricing decisions, and commercial trade-offs while maintaining focus on growth and customer value.

Investor & Board Engagement

• Synthesize commercial performance into clear insights and recommendations to inform strategy and investment decisions.
• Lead revenue reviews with the management team and Lead Capital, covering pipeline health, bookings, retention, pricing actions, and GTM requirements.
• Support Board presentations with concise narratives, KPIs and forward‑looking assessments to drive accurate forecasting.

Qualifications:

• Senior revenue leader (CRO, SVP Sales, GM, or hybrid Sales/Marketing/Customer leadership) with 20 years of professional experience, including a proven track record of scaling B2B services businesses, including direct experience selling market research and analytics solutions.
• Direct experience working for a major pharmaceutical company in a commercial, insights, analytics, or related role, providing deep insider perspective on pharma client needs and decision-making processes.
• Deep familiarity with the pharmaceutical research ecosystem (manufacturers, brands, agencies, vendors) and a strong understanding of primary research, insights, and analytics.
• Demonstrated success in enterprise selling, pricing strategy, demand generation, and account expansion, delivering measurable improvements in bookings, retention, win rates, and margins.
• Experience in PE-backed and/or high-growth environments preferred.
• Strong command of go-to-market metrics and systems (CRM, marketing automation, customer platforms) and disciplined, stage-based forecasting.
• Executive presence and clear communication skills, with the ability to build credibility quickly with senior client stakeholders, investors and the Board.
• Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA or advanced degree preferred.

*Join a team that values growth, innovation, and excellence! 

Apply now and start your journey:   https://lieberman.bamboohr.com/careers