Makerspace Technician

Description

JOB SUMMARY

TechCentral, located on the 2nd floor of the Hart Memorial Library in Kissimmee, FL, is seeking a creative, enthusiastic, technology-minded Makerspace Technician to help patrons bring their projects from dreams to reality. Under the supervision of the Outreach Services Manager, the ideal candidate will have hands-on experience with low-tech and high-tech tools and programs, including 3D Printing, sewing machines, photography, and audio recording. The candidate should be artistic and crafty, comfortable learning new technology, delivering training and leading tours, and possess strong troubleshooting and customer service skills to ensure the space runs smoothly. If you have a passion for DIY culture, sharing knowledge, and inspiring creativity in Osceola County, you will fit right in!

Primary Responsibilites

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Foster a welcoming, safe, inclusive, and organized environment in TechCentral that encourages patrons to explore their creativity and develop new skills.
• Design, initiate, plan, host, and conduct programs and activities in TechCentral for the public, with a strong focus on serving older teens and adults.
• Provide guidance and support to patrons, assisting them with project ideas, troubleshooting, and technical skills using TechCentral equipment and software.
• Perform general troubleshooting and routine maintenance of TechCentral equipment and software while liaising with IT professionals on more advanced troubleshooting and maintenance of equipment.
• Provide instruction to patrons and staff, both one-on-one and in group settings, during programs, open lab hours, and scheduled reservations.
• Provide training and ensure compliance with safety and health procedures for safe usage of TechCentral equipment and tools.
• Represent the Library at community events, showcasing TechCentral’s equipment and opportunities and actively engage in outreach to promote the makerspace resources.
• Monitor supply levels and recommend more as necessary.
• Stay up to date on trends in creative library spaces and recommend improvements to the TechCentral space, website, training, etc.
• Compile statistics for TechCentral on a monthly basis.
• Follow all Osceola Library System policies and procedures.
• Perform other duties and assignments as required.
  
  

Requirements

JOB REQUIREMENTS

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• High school diploma required. Bachelor’s degree preferred.
• 2 years of experience with makerspace technology, technology instruction, or other creative-based work.
• Public library experience working with technology and the general public preferred.
• Experience in planning and executing programs and events.
• Strong writing, presentation, and public speaking skills.
• Excellent instructional and customer service skills.
• Familiarity with tools and equipment associated with a makerspace required:
• Sound recording – equipment and software
• 3D printing – programming and managing
• Electronics and robotics
• Sewing and Cricut machines
• Graphic design software – Adobe Creative Cloud and free-web-based
• Videography and photography
• Virtual reality
• Musical instruments
• Memory Lab equipment, such as VCRs, scanners, film, stereo components, etc.
• Apple technology, including iMacs and iPads
• Ability to exercise independent judgment, critical thinking and decision-making skills
• Bilingual speaking is a plus.
  
  

Physical Requirements

Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Health Care Plan (Medical, Dental, and Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Full time - 40 hours
• Pay rate: $18/hr
  
  

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.