What are the responsibilities and job description for the Legal & Medical Case Coordinator position at Libra Solutions?
When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.
Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.
MoveDocs is seeking a Case Coordinator to join our growing PreCare team. The successful candidate will be highly motivated to deliver exceptional customer service to various parties within the medical and legal community. This position will function as the primary point of communication with our clients to coordinate complex medical procedures and evaluate requests in line with company underwriting standards. MoveDocs takes pride in providing excellent and expedient service to our clients and the qualified candidate must be self-motivated, able to work autonomously and enjoy working in a fast-paced, high-volume environment.
This role is located in our Huntersville, NC office.
- Serve as the central contact between PreCare and assigned firms, engaging with professionalism and integrity.
- Proactively gather case and underwriting information and set communication cadences tailored to each firm.
- Facilitate updates on Procedure Requests and treatment during the underwriting process.
- Work with firms to confirm representation and collect underwriting information for Portfolio/Buyout operations.
- Collaborate with the PreCare team on efficient, firm‑specific workflows, and partner with Revenue and Business Development to strengthen relationships and resolve communication gaps.
- Focus on speeding communication so patients receive treatment quickly.
- High School or GED required
- 1-3 years of personal injury experience (paralegal, medical, or insurance adjuster)
- Proficiency with Microsoft Office, especially Excel
- Self‑motivated with the ability to work independently and take initiative
- Strong organization and communication skills with a focus on efficiency, excellent customer service and interpersonal abilities, and problem‑solving with innovative thinking
- Adaptable to different firms’ needs and able to represent PreCare professionally in all external communications
- Must be able to work in-office at our Huntersville, NC office
MoveDocs offers competitive compensation, benefits that include medical, dental, vision and life insurance plans, plus 401(k) with company match and paid time off.