What are the responsibilities and job description for the Client Solutions DBA position at libertysoftware?
Use your DBA experience to support technology and client success!
Liberty Software is a leading healthcare technology company dedicated to creating innovative solutions for retail pharmacies across the United States. Our platform helps clients enhance patient safety, improve customer service, and maximize profitability. With a strong commitment to excellence, we are revolutionizing the healthcare technology landscape.
The Client Solutions Database Administrator (DBA) is responsible for maintaining, optimizing, and supporting both the organization’s internal infrastructure databases and its external client databases, ensuring stability, performance, and reliability across all environments. This role directly supports both Implementation Services and Data Services while also partnering closely with Client Services, Development, and customer IT teams. The DBA will contribute to database structure improvements, manage database operations, and support customer implementations, including working with customer-supplied servers and providing expert guidance to IT departments when needed.
Please note:
- This role is based in our Grapevine, TX office
- Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status).
What You’ll Do:
- Install, configure, maintain, and upgrade SQL database environments across development, staging, and production
- Monitor database health, performance, and resource utilization; implement tuning and optimization strategies
- Manage database security, access controls, and compliance in alignment with internal standards and industry regulations
- Oversee backup, restore, high‐availability, and disaster recovery processes
- Implement and refine monitoring and alerting tools to ensure proactive issue identification
- Prepare, configure, and validate database environments for new customer implementations
- Execute data migrations, imports, and schema updates required for onboarding or transitions
- Work directly with customer IT teams when customer-supplied servers are involved, providing guidance on configuration, best practices, and infrastructure requirements
- Support go-live activities by troubleshooting data-related issues and verifying system readiness
- Collaborate with Client Services to investigate and resolve customer-reported data or performance concerns
- Partner with Development to improve database structures, indexing strategies, schema design, and system scalability
- Assist Support and Implementation teams with escalations requiring deeper database expertise
- Work closely with Project Managers to ensure database-related milestones are delivered on schedule
- Participate in customer calls where database expertise is required
- Provide clear, technically sound explanations to customer IT departments regarding server setup, database performance, and best practices
- Assist customers in diagnosing and resolving environment-specific database issues
- Validate data accuracy across environments through audits, error identification, and ongoing monitoring
- Develop scripts, stored procedures, automation processes, and tools to improve data quality and efficiency
- Maintain database documentation, including schemas, change logs, and SOPs
- Identify and recommend improvements to database architecture, performance, and stability
- Work with Development to influence long-term database design, scalability planning, and structural enhancements
- Create and maintain internal documentation, process guides, and technical runbooks
Qualifications:
- 3–5 years of experience as a Microsoft SQL Server Database Administrator
- Strong SQL querying, tuning, indexing, and optimization experience
- Hands-on experience with database backup/recovery, clustering, and high‐availability solutions
- Ability to communicate effectively with technical and non-technical stakeholders, including customer IT teams
- Strong troubleshooting skills with an analytical, solution-oriented mindset
- Experience supporting customer-facing implementations or multi-environment deployments
- Experience in SaaS, healthcare, pharmacy, or regulated data environments preferred
- Knowledge of cloud database services (Azure SQL, AWS RDS, or similar)
- Familiarity with SSMS, ETL processes, reporting, or BI tools
- Experience collaborating with software development teams on schema and performance improvements
- Understanding of DevOps processes, source control, and CI/CD pipelines
Benefits Starting Day One:
- 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
- Family coverage available with Liberty contributing 50% of the premium
- Fully vested 401(k) with employer match
- Employer contributions to Health Savings Accounts (HSA)
- Generous paid time off and paid holidays
- Tuition reimbursement and continuing education support
- Adoption expense reimbursement
- Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
- Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
- Fully stocked breakroom
Drive database performance! Apply today!
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