Reporting directly to the Vice President of Spiritual Development, the Executive Director is responsible for providing leadership and organizational oversight of the Liberty Pastoral Counseling and Care (LPCC) department, ensuring the department is achieving its mission to the university and the Liberty student body. He/she is personally responsible for overseeing the day-to-day operations of the LPCC office, which includes pastoral counseling, residential and online pastoral care (chaplaincy, crisis management, grief support and benevolence guidance, encouragement and prayer), and the MK student care program.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Departmental Executive Leadership and Operational Oversight:

• Provide executive leadership over the LPCC’s staff, budget, scholarship processes, and all core administrative functions to ensure operational efficiency and strategic alignment with university goals.

• Manage the Director of MK and Intercultural Student Care and ensure that the MK’s are properly oriented into the LU community.

• Collaborate with university leadership (e.g., President, Vice President, Student Advocate, International Student Office) to address and resolve student-related issues.

• Assist Vice President with various other duties and functions as deemed appropriate.

Pastoral Care and Student Support Oversight:

• Oversee all aspects (e.g., development, processes, training, implementation, follow-up) of pastoral counseling and care services for residential and online student populations.

• Oversee chaplaincy including hospital visitations, support for parents in the loss of students, support for students in the loss of parents and other loved ones, and the coordination of memorial services.

• Manage and oversee Incident Reports and Liberty Emergency Services reports for matters requiring immediate attention (e.g., hospitalization, suicidal language, sickness, family emergency, death, assault, spiritual warfare, etc.).

• Manage and oversee the system to communicate with parents when warranted (e.g., physical, social, psychological, spiritual, academic, or discipline related issues), while following FERPA guidelines.

• Oversee benevolence fund as it relates to residential and online students with financial needs.

• Oversee evaluation and revisions of office publications (e.g., manual, website information, brochures, newsletters, etc.).

• Act as liaison to faculty, staff and administration regarding student related situations.

• Attend departmental and official Liberty University meetings as required.

• Remain abreast of existing and emerging technologies, processes, products, services and leading industry performance benchmarks.

• Work effectively as a team member, embracing and fostering LU’s mission and the mission of OSD.

SUPERVISORY RESPONSIBILITIES

This position is responsible for professional staff of 5-10 individuals.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• A master’s degree with a concentration in higher education, student development, counseling, pastoral studies, biblical studies or a related field

• 3-5 years of mid-level management experience and/or student development related experience in a management capacity is required.

• Strong working knowledge of institutional assessment and educational trends as they relate to higher education, required.

• Well-developed communications skills.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.

• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.

• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.

• Strong organizational skills.

• Computer skills, especially Microsoft office; ability to learn new skills quickly.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.

• Occasional international travel may be required.

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.

• Regularly required to hear and speak in order to effectively communicate orally.

• Occasionally required to stand, walk, and climb stairs to move about the building.

• Handle materials, reach overhead, kneel or stoop in order to conduct business.

• Regularly lift 25 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lighted and the noise level is moderate.

Driving Requirements

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Time Type

Location

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.