Receptionist/Administrative Assistant

Receptionist / Administrative Assistant (Wasilla, Palmer, Meadow Lakes)
Liberty Tax – 3400 E Cottle Loop, Ste 100 (near Palmer–Wasilla Hwy)
Second Location – 244 Sylvan Rd Ste 2A (near Pittman Rd & Parks Hwy)

Compensation: Starting pay $14.70 per hour, depending on experience
Employment type: Seasonal, part-time or full-time (employee’s choice)
Hours: Flexible Monday–Saturday schedule, approximately 20–40 hours per week during tax season

Overview

Liberty Tax in Wasilla is seeking a dynamic and energetic Receptionist/Administrative Assistant to join our team for the upcoming tax season. This vital role combines front desk responsibilities with administrative support to keep the office running smoothly and provide exceptional service to our clients. If you are organized, comfortable with technology, and enjoy helping people in a fast-paced environment, we would like to hear from you.

Key Duties

• Greet visitors and clients warmly and maintain a professional, welcoming front desk environment
• Answer a multi-line phone system, respond to inquiries, and route calls to the appropriate preparer or manager
• Manage appointments: schedule, confirm, and update client appointments using our office software
• Check in clients, verify identification, and ensure required documents are collected and scanned
• Perform data entry, basic filing, and maintain organized client records (paper and electronic)
• Copy, scan, and upload client documents to our secure systems
• Print postage and handle basic incoming and outgoing mail
• Distribute refund and loan checks to clients with proper verification procedures
• Assist with general office upkeep, including supplies, lobby appearance, and forms organization
• Support tax preparers and the office manager with other administrative tasks as needed

Qualifications

Required:

• Reliable transportation and consistent attendance
• Strong customer service and professional phone etiquette
• Comfort using computers, printers, scanners, and standard office software
• Basic understanding of filing systems and record organization
• Ability to handle sensitive information with discretion and maintain confidentiality

Preferred:

• Prior experience in a receptionist, front desk, or administrative support role
• Experience working in a professional office setting
• Familiarity with basic income tax concepts or prior work in a tax, financial, or similar environment
• Bilingual skills are a plus but not required

How to Apply

Please submit your resume and a brief note explaining your availability during tax season. We are looking for dependable, detail-oriented individuals who enjoy working with the public and contributing to a positive office environment.

Pay: From $14.70 per hour

Expected hours: 20.0 – 35.0 per week

Application Question(s):

• Are you available for mandatory training on Monday, January 5 and Tuesday, January 6 from 10 am to 4 pm?

Education:

• High school or equivalent (Preferred)

Ability to Commute:

• Wasilla, AK 99654 (Required)

Work Location: In person

Salary : $15