Project Lead

At Liberty Tax, we’ve been helping millions of Americans maximize their refunds and feel confident about their finances since 1997—and we’re just getting started. With over 2,200 locations and 12,000 tax professionals across the U.S. and Canada, we’re proud to be trusted locally and respected nationally. But what truly sets us apart isn’t just our scale—it’s our people. We build real relationships in the communities we serve, treating every customer like a neighbor and every team member like a key part of our success. As we continue to grow and evolve, we’re looking for a Project Lead who is passionate about driving impact, bringing structure to complexity, and helping teams deliver meaningful results.

In this role, you’ll provide end-to-end oversight of technology and business initiatives, partnering with cross-functional teams and senior leaders to turn strategic priorities into actionable plans and successful outcomes. If you thrive in a fast-paced environment, enjoy collaborating across teams, and have a knack for keeping projects on track while navigating risks and dependencies, this is your opportunity to make a real difference.

Responsibilities / Duties

• Support the delivery of moderate to large initiatives by coordinating activities across cross-functional teams.
• Partner with senior leaders, stakeholders, and team members to understand objectives, priorities, and success criteria.
• Assist in translating business goals into delivery plans, milestones, and task dependencies.
• Facilitate team coordination and collaboration to maintain momentum and alignment.
• Track progress, risks, issues, and dependencies; escalate concerns as needed.
• Participate in or facilitate agile and hybrid delivery ceremonies such as daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives.
• Help identify and remove delivery impediments by working with team members and stakeholders.
• Maintain delivery artifacts and documentation in alignment with PMO standards and practices.
• Provide clear and timely updates on initiative progress to delivery leadership and stakeholders.
• Contribute to continuous improvement efforts by identifying opportunities to streamline delivery processes and improve execution efficiency.

Qualifications

• Working knowledge of agile, waterfall, or hybrid delivery methodologies.
• Strong organizational, communication, and coordination skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Problem-solving mindset with attention to detail and follow-through.
• Ability to tailor communication to different audiences.
• Comfortable collaborating with cross-functional teams and influencing without authority.
• Ability to work independently with guidance from senior delivery leadership.
• Familiarity with delivery and collaboration tools such as Azure DevOps, MS Project, Microsoft Office Suite, and virtual collaboration platforms (MS Teams, Zoom).

Education and Experience

• BA/BS Degree or equivalent experience required.
• PMP, CSM, or similar certifications preferred.
• 3 years of experience supporting or leading project or initiative delivery.
• 3 years of experience working in Technology environments and partnering with cross-functional teams to solve business problems.
• Exposure to vendor coordination or third-party delivery preferred.

Physical Requirements- This position requires extended periods of desk work, up to eight hours per day

Work Environment- Characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions.