What are the responsibilities and job description for the Industrial Mechanical Service Technician position at Liberty Systems?
Company Description
Liberty Systems, founded in 2004, specializes in the manufacture, design, and construction of nitrogen air separation membranes, nitrogen PSAs, membrane air dehydration systems, desiccant dryers, and other advanced air filtration systems. Our ISO 9001:2015 certified management processes and quality control methods underpin our commitment to delivering clients' complex projects on time. We offer a wide range of gas products and enjoy strong relationships with both existing and new clients. Our services are primarily organized in four areas: Membrane Air Separation for Nitrogen Production, Pressure Swing Adsorption for Nitrogen Production, Air Dehydration, and Air Filtration.
Job Description:
We are seeking a technical services associate with a proactive customer service attitude to support the next phase of Liberty Systems’ product and market expansion. The Inside Tech Support associate will provide daily trouble shooting for inbound technical support inquiries from customers and colleagues in the field, and support aftermarket parts sales.
Responsibilities:
1. Respond to inbound technical support calls and inquiries from customers and technical support teammates.
2. Monitor and document warranty issues to improve operations, product training, and after sales support.
3. Support problem-solving on system designs for sales quotations and service sales support.
Qualifications:
· Experience: Air compressors, HVAC (refrigeration cert a plus), electrical or related field.
Education: Bachelor's Degree in Engineering
· Strong mechanical aptitude and troubleshooting skills.
· Ability to read and interpret operation manuals, electrical schematics, and blueprints.
· Ability to use various hand and power tools, electrical / flow meters
· Professional demeanor, positive attitude, and industry safety compliance.
Benefits:
· 401k & match
· Health, vision, dental insurance; Health Savings Account
· PTO
To apply please send current resume to: HR@lsn2.com