What are the responsibilities and job description for the National Account Sales Support Rep position at Liberty Safe?
JOB SUMMARY:
The National Account Support specialist will report to the Director of National Accounts and National Account Support supervisor. This position contributes to territory management by building relationships that will increase account penetration, revenue growth and customer satisfaction within a specified product line, business segment and/or geography. This position will work closely with multiple National Account Managers to develop and manage their sales strategy and approach to generating new business in targeted accounts. Maintain effective relationships with internal partners, operations support teams, as well as external partners.
RESPONSIBILITIES:
Provide customers with support including taking inbound calls, answering questions, processing warranty and return needs, and assist stores with display needs and processing.
Ensure all orders are accurately input into order system in a timely manner.
Work closely with the production planning team to ensure customer orders are aligned with production plans.
Be a team player, effectively negotiate and collaborate with the customer to influence a mutually beneficial outcome.
Ability to analyze, develop, and make sound business decisions. Identifies problem areas and recommends ways to improve efficiency.
Demonstrates working industry knowledge that may include the following: key competitors, terminology, technology, trends, and challenges; demonstrates basic knowledge of customers' unique business needs.
Ability to work independently and with a minimum amount of supervision.
Ability to proactively set priorities and objectives, plan and organize time/activities.
Willing and able to travel if needed.
Other Duties as assigned.
SKILLS:
Strong analytical, strategic, and collaborative skills
Possess driven and acute attention to detail in a team-oriented environment.
Working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.).
Minimum two years’ experience in sales and/or customer service.
Results oriented to achieve objectives, adding value to the company.
Committed, willing to go the extra mile and invest time and talents into Liberty.
Excellent organization skills, ability to manage multiple tasks effectively.
Excellent interpersonal communication skills, both written and verbal. Ability to respond and resolve common inquiries and communicate through email, phone conversations and in person.
Ability to keep proprietary information confidential.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a National Account Sales Support Rep?
Sign up to receive alerts about other jobs on the National Account Sales Support Rep career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the National Account Sales Support Rep.
Click the checkbox next to the jobs that you are interested in.
