JOB SUMMARY

This position is for a Sitter Technician whose responsibility is to provide direct observation and care for 1013 patients in the Emergency Department, in accordance with accreditation standards, federal, state and local regulations, organizational and departmental policies and procedures. Participates in activities that ensure the safe and efficient provision of services to adolescent, and adult patient populations, refers unusual clinical problems to the Registered Nurse/Licensed Practical Nurse.  The position reports to the Director of Emergency Department.

JOB QUALIFICATIONS1. Minimum level of Education: Education level equivalent to completion of a state approved nursing assistant program preferred but not required.

2. Formal Training: Clinical competence in nursing assistance preferred but not required.

3. Licensure, Certifications & Registration: Current registry in the state of Georgia. BLS certification preferred but not required.

4. Work Experience: Basic knowledge of Nursing Assistant Principles. Basic word processing computer skills.

ESSENTIAL JOB FUNCTIONS

Responsibility Focused

1. Attends organizational and departmental orientation upon employment and completes annual update and health requirements thereafter in accordance with timeframes specified by organizational policy.
2. Demonstrates a working knowledge of and/or location of organizational policies and procedures as well as adheres to them.
3. Exhibits a working knowledge of information management, confidentiality, patient/residents' safety, corporate compliance and infection control.
4. Possesses knowledge of reporting errors or near misses without fear or blame/punishment for reporting accidents/incidents.  Addresses and reports problems as they arise. 
5. Completes required competencies, licensure, certification and registration recertification in a timely manner, as well as participates in continuing education.  
6. Arrives to work on time, on scheduled days, during scheduled hours.  Maintains flexibility with work schedule in meeting the needs of the department.
7. Provides age specific care demonstrating knowledge of growth and development, system assessment and developing an interdisciplinary plan of care addressing culture, religion and ethnic preferences.
8. Attends 75% of mandatory departmental meetings and in-services.
9. Utilizes equipment and materials in a cost effective manner.
10. Participates in performance improvement activities.
11. Serves as a preceptor in orienting and/or training new personnel.
12. Follows chain of command whenever issues or problems arise which are beyond scope of practice.
13. Performs essential job functions in an acceptable quantity and quality.

Customer Service Focused

1. Displays organizational core values: We are accountable for our actions.  We are trustworthy and act with respect for ourselves and others in an ethical manner with integrity.  We take pride in our work and are motivated to do the best.  We are dedicated to our professions, our facility and our community.  We are customer focused and strive to be innovative in our delivery of care.           
2. Regularly smiles and speaks to patients/residents, visitors and co-workers. 
3. Pays close attention to and is considerate of concerns/matters that patients/residents, families, visitors and co-workers face through words and actions.
4. Displays willingness to help at all times and in all areas to meet the needs of the organization.
5. Displays a team player attitude and takes every opportunity to work well with others.

STANDARDS OF PERFORMANCE

1. Collects patient assessment data as delegated by the Registered Nurse within timeframe specified by protocol.
2. Assesses patient for basic needs and contributes to the initial assessment and ongoing assessment of assigned patients.
3. Communicates and documents pertinent information.
4. Utilizes a multi-disciplinary approach to plan for patient discharge, beginning with the initial patient contact.
5. Measures and documents accurately all vital signs, intake &output, diets, weights within specific time frame.
6. Provides clerical support to nursing personnel as needed.