What are the responsibilities and job description for the Customer Service Representative position at Liberty Payroll Solutions, LLC?
- Communicating with customers through various channels in both English and Mandarin.
- Processing orders, forms, applications, and requests.
- Maintaining a positive and professional attitude toward customers.
- Ensure customer satisfaction and provide professional customer support.
- Comfortable using computers.
- Experience working with customer support.
- Record, organize and file customer interactions and profile/account changes