What are the responsibilities and job description for the Future Opening: Customer Care Specialist position at LIBERTY OXYGEN & MEDICAL EQUIPMENT?
Benefits:
- 401(k) matching
- Bonus based on performance
- Vision insurance
Overview:
Liberty Oxygen and Medical Equipment is hiring a Customer Service Representative to join our growing team. This is a great opportunity for someone with experience in healthcare customer service, durable medical equipment (DME), or insurance verification — or for someone looking to start a career in the medical equipment field.
Liberty Oxygen and Medical Equipment is hiring a Customer Service Representative to join our growing team. This is a great opportunity for someone with experience in healthcare customer service, durable medical equipment (DME), or insurance verification — or for someone looking to start a career in the medical equipment field.
We are the leading DME provider in the Twin Cities, with 7 metro locations. If you're a compassionate, organized person who enjoys helping others, we want to hear from you!
Responsibilities:
Responsibilities:
- Greet and assist customers in a welcoming retail showroom
- Provide phone and in-person support for patients and caregivers
- Educate customers on medical equipment usage, including CPAP machines
- Assemble, display, and manage retail inventory of medical supplies
- Handle insurance verification, authorizations, and required documentation
- Coordinate retail and insurance sales based on physician orders
- Merchandising of retail showroom
- Follow HIPAA regulations and maintain patient confidentiality
Benefits & Perks:
- Competitive pay (based on experience)
- Full-time position with paid time off (PTO)
- Medical, dental, and 401(k) plans
- Career advancement and training opportunities
- Supportive team environment
Qualifications:
- High school diploma or GED
- Customer service experience in retail, healthcare, or DME preferred
- Knowledge of medical terminology, insurance billing, or Medicare/Medicaid is a plus
- Able to lift and assemble medical equipment as needed
- Strong communication and organizational skills
- Must have reliable transportation
Compensation: $36,000.00 - $40,000.00 per year
Liberty Oxygen and Medical Equipment
Liberty Oxygen and Medical Equipment is the premier home medical equipment provider serving Minneapolis, St. Paul and the surrounding Twin Cities suburbs with quality equipment, supplies and service.
Salary : $36,000 - $40,000