Technical Consultant ll, Risk Control

Technical Consultant II - UPS - National Insurance Advance your career with Liberty Mutual Insurance - A Fortune 100 Company

We are searching for a Technical Consultant to join our UPS Dedicated Team. In this role you will work shoulder-to-shoulder with UPS Risk Management and Health & Safety teams to identify, quantify, and reduce/eliminate risk. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience. Due to the dedicated aspect of the account, it requires most of each workday at various customer locations.

Responsibilities:

• 
  Account Service: Work with UPS Management and employees to provide comprehensive, highly sophisticated consulting services to assist in meeting customer key performance indicators. Including a deep understanding of customer operations and industry exposures to develop strategies to mitigate risk.

• Leadership: Having the ability to collaborate, innovate, influence, and inspire those around them to meet a common goal. This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.
• Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.
• Relationship Building: Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer to impact business objectives.
  

Key Capabilities and Characteristics:

• Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.
• Able to adapt to changing and competing priorities demonstrating resilience and flexibility.
• Demonstrates personal energy, stamina, and discretionary effort.
• Works with a sense of urgency and handles setbacks/feedback with a growth mindset.
• Strong collaboration skills and commitment to continuous improvement.
• Ability to develop and maintain relationships with customers, peers, and industry contacts.
• Capacity to become trusted advisor and partner with the customer.
• Effective interpersonal, oral, and written communication skills.

Qualifications:

• Required: Minimum of 8 years of directly related consulting experience.
• Required: Proven ability in advance level research, evaluation, and analysis functions.
• Required: Proven ability to consult with, form relationships and influence all levels of an organization.
• Required: Effective interpersonal, oral, and written communication skills to develop and maintain relationships with customers, peers, and industry contacts. The ability influence change within all levels of an organization, especially business executives. A strong team orientation and commitment to continuous improvement.
• Required: Functional knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint, SharePoint, etc.)
• Preferred: Master’s degree, designation(s) or certification(s): CSP, ARM, CRM, CPCU, CIH, CPE, CIH, PE.

Please Note: This position is eligible to be hired at different levels depending on experience.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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