What are the responsibilities and job description for the Global Cyber Wordings Analyst position at Liberty Mutual?
Join our global Cyber team as a Wordings Analyst supporting the Global Cyber Wordings Manager in the strategic development and governance of our Cyber and Tech policy suite, including Liberty Cyber Resolution and Liberty Tech Resolution. This role is a hands-on business enabler: you will help translate complex legal and regulatory requirements into clear, market-ready wordings, maintain our global clause library, support manuscript negotiations, and produce practical tools that empower underwriters and strengthen broker confidence. It’s an excellent opportunity for an early-career insurance wordings or legal professional to build expertise in a fast-moving, global specialty line and make a visible impact on growth, innovation, and client experience.
Key responsibilities:
Wording library and drafting support
- Maintain and expand the global wording library centered on Liberty Cyber Resolution and Liberty Tech Resolution, including endorsements, exclusions, and guidance notes.
- Redline and prepare first drafts of standard clauses and endorsements; ensure consistency with definitions, coverage intent, and plain-language standards.
- Track version control, change logs, approvals, and archiving;
- Assist with localization for different jurisdictions, coordinating translations and filing documentation with Legal/Compliance.
Commercial enablement
- Build practical tools (playbooks, FAQs, objection-handling guides, coverage summaries) to help regional teams position our products and close deals efficiently.
- Prepare broker/client comparison decks and battlecards; support pitches, RFP/RFI responses, and manuscript negotiations with clause comparisons and recommended alternatives.
- Triage wording queries from regions; track SLAs and referral approvals per the global governance framework.
- Partner closely with Underwriting, Product, Global Cyber Engagement, Claims, Legal/Compliance, and regional leaders to deliver accurate, timely support and uphold governance standards.
Regulatory and legal stewardship
- Monitor and synthesize global regulatory and market developments (e.g., Lloyd’s cyber war/systemic guidance, GDPR, DORA, NIS2, sanctions) into succinct briefs and recommended wording actions.
- Maintain audit-ready documentation; assist with regulatory filings or attestations where required.
Claims partnership and feedback loop
- Collaborate with Claims to capture lessons from disputes and litigation trends; draft guidance notes and propose clarifications to improve coverage certainty.
- Support coverage position letters and documentation packs with research, citations, and clause histories.
Innovation and product development support
- Help draft prototype wordings for new propositions
- Check alignment between underlying policy wordings and reinsurance treaty/facultative clauses.
- Administer wording management tools, ensuring robust version control, approval workflows, and usage analytics.
- Build dashboards and trackers for adoption of standard forms, deviation rates, SLA performance, disputes, and audit findings; provide monthly reporting to stakeholders.
- Bachelor's degree in business, economics, or other quantitative field. Minimum 3 years, typically 4 years or more of relevant work experience.
- 2 - 5 years of experience in insurance wordings, legal/paralegal support, underwriting support, or product documentation; cyber specialty experience preferred.
- Strong drafting, redlining, and proofreading skills with a plain-language mindset and exceptional attention to detail.
- Working knowledge of insurance policy structures, endorsements, exclusions, and coverage interpretation; familiarity with cyber war/systemic language, sanctions, and privacy regulations is advantageous.
- Research and synthesis skills to translate complex regulatory/legal topics into practical guidance and actionable updates.
- Proficiency with MS Word (advanced track changes/redlining), Excel (trackers and dashboards), PowerPoint (training/pitch materials), and document/enablement tools.
- Collaborative, service-oriented approach; comfortable operating in a global matrix and meeting defined SLAs.
- Curiosity about cybersecurity risks and the incident response ecosystem; willingness to learn common threat scenarios to inform practical drafting.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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