What are the responsibilities and job description for the Auto Claims Resolution Representative Hybrid Schedule FL position at Liberty Mutual?
The position of Auto Claims Representative at Liberty Mutual Insurance offers a unique opportunity for career growth and development.
Key Responsibilities:
- Fulfill the promise of customer service by guiding insureds and claimants through the auto claims process.
- Manage multiple tasks and priorities in a fast-paced environment.
- Cultivate strong relationships with customers and provide empathetic support during challenging situations.
This role is ideal for individuals who thrive in high-volume environments, possess excellent problem-solving skills, and are passionate about delivering exceptional customer experiences. The successful candidate will be a licensed claims adjuster with strong organizational abilities, time management expertise, and a genuine desire to help others.
Requirements:
- Engaging personality and passion for helping customers
- Critical thinking, resource utilization, and decision-making skills
- Excellent oral, written, and organizational skills
- Strong typing and multi-tasking capabilities
- Ability to utilize multiple systems and handle/process claims
Licenses, certifications, and education requirements may vary depending on location and specific job demands. Training is a critical component of success, emphasizing reliable attendance and active engagement. This position is not 100% remote, requiring a minimum of two days per month in-office presence within a 50-mile radius of designated locations. Interviews will be conducted in person.
