What are the responsibilities and job description for the Underwriting Assistant position at Liberty Mutual Insurance?
Description
Join our team as a Financial Lines Operations Associate and play a key role in ensuring accurate policy administration, vendor management, and regulatory compliance for Financial Lines insurance products. This position focuses on processing and servicing Financial Lines policies, performing quality assurance, maintaining SOPs and attestations, and collaborating with internal and external stakeholders to drive operational excellence.
This is a hybrid position with twice a week requirement to report in Weatogue, CT office. Please note this is subject to change.
Responsibilities:
- Partner with vendor partners to collect, validate, and reconcile source data required for accurate processing and servicing of Financial Lines insurance products.
- Maintain and update attestation and compliance documentation to meet Financial Lines regulatory requirements and internal control standards.
- Communicate and coordinate with underwriting, claims, actuarial, and other internal teams to support accurate policy administration and claims processing.
- Monitor vendor performance against contractual obligations and SLAs; identify and resolve operational issues in partnership with vendors.
- Apply, interpret, and maintain standard operating procedures (SOPs) for Financial Lines workflows, including endorsements, coverages, and policy lifecycle activities.
- Conduct detailed quality assurance reviews of vendor deliverables, system outputs, and documentation to ensure accuracy and compliance.
- Participate in continuous improvement and root cause analysis efforts to optimize policy issuance and servicing workflows.
- Share Financial Lines knowledge and best practices in team huddles; support a diverse, inclusive, and collaborative work environment.
- Pursue ongoing professional development to deepen expertise in Financial Lines products, regulatory changes, and system enhancements.
- Provide guidance and training to team members and business partners on Financial Lines procedures and system usage.
Qualifications
- Associate degree or equivalent work experience plus 1 to 2 years of insurance industry experience required.
- Solid problem solving skills.
- Ability to follow and refine detailed processing instructions.
- Solid verbal and written communication skills.
- Ability to work in a team environment.
- Solid knowledge of Microsoft Office and processing systems.
- Solid customer service skills.
- Solid organizational and time management skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco