What are the responsibilities and job description for the Surety Senior Business Analyst position at Liberty Mutual Insurance Group?
Works with general direction from manager to assist with fulfilling the growing demand for value-added service from Surety clients across the globe. Coordinates and successfully implements tactics that are aligned with business and corporate objectives. Assist in delivering market specific value-added services to surety clients (brokers and accounts) worldwide, including macroeconomic snapshots/newsletters, financial benchmarking reports, customized macroeconomic perspectives, industry summits etc. Conduct research into emerging macroeconomic themes impacting the surety business across various markets, utilizing established public resources as well as supplementary data available from our external partners Collaborate closely with relevant surety teams, such as the Surety data office, Product, Portfolio & Performance, Claims etc. to support ideation, design and delivery of value-added content Engage with third party vendors (e.g. Dodge Construction, Global Data). Source and validate underlying data while ensuring compliance with licensing, privacy, and regulatory requirements. Identify and implement process improvements or automation opportunities to accelerate delivery and increase quality particularly for U.S. market offerings Define and track usage and success metrics for value-added services (e.g., distribution, engagement, client feedback). Use visualization tools to present insights and recommend improvements. Own and organize a single repository of materials and templates. Ensure documents are accurate, version-controlled, and easily discoverable for internal teams and external stakeholders. Bachelor's degree in accounting, finance, business, economics, or a related field. Minimum of 3 years of relevant work experience preferred for a Business Analyst II, and 3-5 years for a Senior Business Analyst, particularly in analytical discipline. Experience in the insurance industry is preferred. Strong technical skills required, including proficiency in Microsoft Power BI, Excel, and PowerPoint. Experience with data querying and management using SQL is a plus. Excellent interpersonal, written, and verbal communication skills, along with strong analytical and organizational abilities. Capable of working independently as well as collaboratively. Strong planning skills and keen attention to detail, with the ability to manage multiple priorities in a fast-paced environment. Proactively seeks to learn new techniques and skills relevant to the current role. Identifies opportunities for education and exposure to enhance analytical expertise. Actively works to expand knowledge and skills in surety, department responsibilities, and their connection to the broader organization. Demonstrates effective research, problem-solving, and critical thinking skills.
