What are the responsibilities and job description for the Senior Product Analyst – Personal Auto Insurance position at Liberty Mutual Insurance Group?
Dive deep into data analysis to uncover trends, performance insights, and opportunities for growth in assigned states. Be the go-to expert for state-specific auto product strategy, delivering actionable recommendations that improve pricing, training, and overall product offerings. Lead and drive your own projects, managing work streams that have meaningful business impact. Collaborate closely with state teams, DSOs, IT partners, and product managers to align strategies and implement nationwide initiatives. Stay ahead of the competition by researching market dynamics, competitor filings, and customer needs to inform innovative product changes. Share your expertise by mentoring junior analysts, developing training materials, and leading sessions that empower your colleagues. Conducts moderate to high complexity analysis under general direction. As subject matter expert for assigned states, completes state reviews and similar work for basic states independently and for complex states or countrywide programs under general direction. Queries data to conduct ad hoc analysis of metrics and builds simple tools and queries for others to use. Provides recommendations to training and processes to manager. Provides complex analysis to help drive and support business decisions. Provides thoughtful recommendations to state teams on pricing, strategy, etc. Consults on complex business issues and design considerations. Educates IT partners on business vision and plan, and both IT and business partners on the impact of changes. Serves as point person for moderate to high complexity country wide implementations. Leads own work streams on medium to long-term or moderate to high complexity projects. May manage aspects of low to moderate complexity projects. Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources. Research may be at the state, competitor or countrywide level. Through research, identifies and proposes changes to our product offerings. Analyzes trends and is responsible for tactical and strategic recommendations. May create and/or be owner of training material content. May create formal training sessions and modules. Actively shares job knowledge with less experienced analysts. Leads job shadow discussions with less experienced analysts. Provides technical training and user support to business groups. May be assigned to mentor a new hire. May supervise interns. Bachelor's degree in business, economics, or other quantitative field. Minimum 3 years, typically 4 years or more of relevant work experience. Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access). Must have good planning, organizational, analytical, decision making and communication skills.