What are the responsibilities and job description for the Head of Contracts position at Liberty Mutual Insurance Group?
Provide enterprise leadership for Contract Management, overseeing the negotiation, execution, and governance of high-impact agreements across major spend categories totaling approximately $14B annually. Lead enterprise contract management strategy and operating model across major spend categories, ensuring consistent governance, compliance, and risk management. Serve as the senior negotiator and problem-solver for high-value, high-complexity agreements, shaping deal structure, commercial terms, and performance protections. Partner with Category Strategy, Third Party Risk, Corporate Legal, Finance, and senior business leaders to develop and execute sourcing/acquisition strategies that deliver measurable value (cost, service quality, speed-to-contract, and supplier performance). Establish and continuously improve contracting policies, standards, templates, playbooks, and negotiation best practices across the enterprise. Build a high-performing team through coaching, talent development, and performance management; set clear goals, metrics, and accountability. Drive contracting operational excellence through process simplification, cycle-time reduction, and scalable governance mechanisms. Lead the evolution to AI-enabled and data-driven contracting, including intake, clause/term analytics, workflow automation, and adoption of contract lifecycle management capabilities. Own contracting performance management and reporting (e.g., cycle time, risk exposure, value realization, compliance, and stakeholder satisfaction). Influence and align senior stakeholders on contracting priorities, tradeoffs, and risk decisions; facilitate consensus and executive-level decision making. Required: Bachelor's degree. 10 years of progressive experience in Procurement or Legal with complex contract negotiation and contract management (products and/or services), including leading or advising on large, strategic agreements. Demonstrated success leading teams and building scalable operating models, policies, and governance. Expertise negotiating and interpreting a broad range of agreements (e.g., technology, marketing, HR/benefits, travel, and other indirect/direct categories). Experience in developing and evolving contracting templates in partnership with Legal and cross-functional Risk and Operational stakeholders Strong business acumen with ability to evaluate financial and risk tradeoffs; experience with business value analysis. Experience with eProcurement/Source-to-Contract platforms (procurement, sourcing, and contract/CLM modules). Executive-level communication and stakeholder management skills; strong facilitation, influence, and presentation capabilities. Proven problem-solving, decision-making, and consensus-building capability in high-stakes environments. MBA or JD. Certified Purchasing Manager (CPM) or equivalent (e.g., CPSM). Experience in insurance and/or regulated financial services environments. Experience modernizing contracting operations, including workflow automation, analytics, or AI-enabled contracting initiatives.
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