What are the responsibilities and job description for the Case Worker / Quality Specialist - human services position at Liberty Healthcare Corporation?
Due to continued organizational growth, Liberty Healthcare is now hiring for multiple new full-time 'Incident Review Specialist’ positions.
These are field-based positions which will allow you to primarily work remotely from your home office and also require you to travel throughout the region approximately one day weekly.
As an Incident Review Specialist, you will be an active contributor with a large-scale program that seeks to protect and ensure the quality of services and supports provided to older adults and people who have intellectual and developmental disabilities.
You will be an integral part of Liberty Healthcare’s agile team which focuses on initiatives related to critical incident investigations and reporting; continuous quality management; data systems; and HCBS provider oversight, technical assistance, and training.
Your typical workday in this role will involve traveling to residences and service locations throughout the region and conducting investigations of reported adverse incidents related to the home and community based care of people who have disabilities.
Specific responsibilities will include:
- Conducting onsite visits to homes and provider locations (approximately one each week)
- Collaborating with providers to ensure proper follow up and quality control
- Facilitating root cause analyses and writing reports
- Researching prior incidents and identifying trends
- Communicating findings, identifying risks, and escalating incidents to appropriate parties
- Training providers and providing technical assistance
- Oversight and monitoring of corrective action plans related to adverse events
- Identifying opportunities to improve provider capacity and positively impacting outcomes for persons-served
The downstream impact of your work will contribute to the advancement of systemic quality improvement initiatives that positively impact the health and well-being of a significant number of older adults and people who have intellectual and developmental disabilities.
As a valued full-time employee of Liberty Healthcare, you can expect a competitive salary, thirty days of cumulative paid time off annually, and comprehensive benefits package which includes health, dental and vision insurance – click here for details.
New hires will also receive a generous sign-on bonus. Reimbursement for work related mileage will be provided – as will home office equipment (laptop, mobile phone, etc.).
This position comes with a high degree of autonomy and a variable work schedule which may include occasional evening hours and weekends.