Fulfillment Coordinator II

The Fulfillment Coordinator II supports advanced fulfillment operations by ensuring materials, member ID cards, and mailings are produced, reviewed, and delivered accurately and on time. This role works closely with internal teams and external vendors to coordinate print and promotional projects, manage inventory, and uphold quality assurance standards. The Fulfillment Coordinator II also provides guidance and training to team members while helping maintain efficient, compliant fulfillment workflows in a fast-paced environment.

Work Location & Schedule

Location: Tustin, CA - On Site

Schedule: Monday - Friday, 8:00AM - 5:00PM PST

Work Environment: This position is on site daily at our Tustin headquarters

What You’ll Do

In this role, you will manage and execute fulfillment activities from request through delivery, ensuring accuracy, quality, and timeliness across all projects. You will serve as a key operational resource by supporting production, vendor coordination, inventory oversight, and team training.

• Process daily fulfillment ticket requests including printing, collating, folding, stuffing, metering, and packing
• Produce and process member ID card packages following quality and security standards
• Operate fulfillment equipment such as printers, folder inserters, and postage meters
• Coordinate print, mail, and promotional projects, including approvals, proofreading, and artwork confirmation
• Communicate with and manage vendor relationships to meet production timelines and quality expectations
• Perform LIVE/QC proof reviews to support quality assurance for in-house and outsourced mailings
• Monitor and maintain inventory levels to ensure operational readiness
• Support shipping, receiving, and offsite storage coordination
• Sort, distribute, and route incoming mail to appropriate departments
• Train and support Fulfillment team members on processes, equipment, and quality standards
• Prioritize tasks effectively while managing frequent interruptions in a deadline-driven environment
  
  

Qualifications

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

We Offer a First-class Benefits Package That Includes

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
• 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
• 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
• Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.
• Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
• Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.
  
  

Compensation

In the spirit of pay transparency, the base salary range for this position is $21.00 - $24.00 per hour, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.