Quality Compliance Senior Analyst

We are seeking a Quality Compliance Senior Analyst to serve as a key resource within our centralized Quality function, supporting audit readiness, regulatory compliance, and operational excellence.

In this role, you will manage and coordinate compliance-related inquiries, audits, regulatory changes, remediation efforts, and ongoing regulatory updates across Quality Management, Quality Improvement, Care Management, Customer Experience, and Grievances & Appeals functions. You will help ensure compliance activities are effectively tracked, prioritized, and completed while supporting transparency, accountability, and continuous improvement across the organization.
 

Important:
This is a healthcare quality and regulatory compliance role focused on audit readiness, compliance operations, quality management, and regulatory requirements. This is not an Information Technology (IT), Data Analytics, Business Systems Analyst, or Technical Analyst position.
 

What You'll Do

• Serve as the primary intake point for compliance requests, including audits, regulatory changes, corrective actions, and business-as-usual compliance activities.
• Lead and coordinate Quality and Customer Experience audits, regulatory reviews, and corrective action activities.
• Conduct triage and risk-based prioritization of incoming compliance work based on regulatory, contractual, financial, and operational impact.
• Research and resolve compliance issues related to CMS, state regulations, and contractual requirements.
• Prepare audit materials, evidence inventories, regulatory questionnaires, audit tools, and supporting documentation for regulatory and client reviews.
• Coordinate cross-functional efforts to ensure timely completion of compliance requests and audit responses.
• Support the development, tracking, and monitoring of Corrective Action Plans (CAPs) and remediation activities.
• Monitor regulatory and contractual changes and partner with stakeholders to implement required updates.
• Manage compliance workflows, assignment tracking, ownership determination, status monitoring, and closure validation.
• Analyze compliance trends, audit findings, and recurring control gaps to identify opportunities for process improvement.
• Assist with the development and standardization of compliance-related policies, procedures, reporting tools, and documentation.
• Collaborate with internal and external stakeholders to ensure compliance objectives and deadlines are achieved.
• Perform other duties and special projects as assigned.

What You'll Bring

Required Qualifications

• Bachelor's degree in Healthcare Administration, Public Health, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of 4 years of progressive experience in contractual compliance, audit coordination, regulatory operations, quality management, customer experience, or related functions.
• Direct experience in government-managed care or another highly regulated healthcare environment.
• Strong understanding of healthcare compliance requirements, including CMS, state, client, and contractual regulations.
• Experience reviewing regulatory requirements and translating them into actionable operational processes and audit-ready deliverables.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, and SharePoint.
• Excellent organizational, analytical, critical thinking, and communication skills.

Preferred Qualifications

• Experience preparing audit narratives, evidence inventories, compliance attestations, regulatory responses, and Corrective Action Plans.
• Experience supporting compliance programs, audit readiness initiatives, corrective action tracking, and documentation standardization.
• Knowledge of HSP or Meditrac platforms.

Why Join Us?

This role offers the opportunity to make a meaningful impact by strengthening compliance processes, supporting regulatory readiness, and improving quality outcomes across the organization. You will collaborate with cross-functional teams, influence operational improvements, and play a critical role in ensuring Liberty Dental Plan continues to deliver high-quality service and maintain regulatory excellence.

Apply Today

If you are a detail-oriented healthcare compliance professional with experience supporting audits, regulatory operations, and quality programs in a regulated healthcare environment, we encourage you to apply and join our team.

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. 

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

Our first-class benefits package supports employees and their dependents with:

• Competitive pay structure and savings options to help you reach your financial goals.

• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.

• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.

• 100% employer-paid dental coverage for employees and eligible dependents.

• Vision insurance with low-cost premiums for employee-only coverage and dependents.

• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.

• Flexible Spending Accounts for healthcare and dependent care expenses.

• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.

• Long-term disability coverage.

• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.

• Employee Assistance Program (EAP) to support mental health and well-being.

• Generous vacation and sick leave policies, with the ability to roll over unused time.

• 10 paid company holidays.

• Tuition reimbursement for eligible educational expenses.

• Remote or hybrid work options available for various positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $78,000 - $88,000, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.

Salary : $78,000 - $88,000