Front Desk Receptionist

The Front Desk Receptionist serves as the first point of contact for the company, providing exceptional customer service and administrative support. The role involves managing incoming communications, maintaining a professional office environment, and ensuring seamless coordination between clients, team members, and contractors. This position Reports to the Director of Accounting and Director of Operations. 

1. Fluent in Spanish
2. Greet and assist visitors, clients, and contactors in a professional and friendly manner
3. Ensure the reception area and other common spaces are welcoming, clean, organized, and presentable
4. Manage phone line, including directing calls, taking messages, and providing basic information about the company’s services.
5. Handle incoming and outgoing mail and packages
6. Maintain and update appointment schedules, meeting rooms, and calendars
7. Organize and maintain office files, ensuring proper documentation of records
8. Maintain office directory for easy communication flow
9. Provide basic clerical support, such as photocopying, and scanning
10. Assist with data entry, invoicing, and preparing reports as needed
11. Monitor and respond to emails or inquiries in a timely manner
12. Relay messages and communicate important updates to staff
13. Maintain office supplies and coordinate with vendors for replenishments
14. Support coordination of events, meetings, or visitor arrangements as required