What are the responsibilities and job description for the Delivery Manager position at Liberis?
Some key info for you about Liberis:
🌱 We were founded in 2007
💰 We have provided over $3bn of funding to small businesses so far
🚀 We have been named in CNBC & Statista Top 150 UK Fintechs for 2025
🌍 We're a global team, with a dynamic presence in 6 key locations around the world
🧠 We're a thriving community of over 290 innovative minds
👩🏾 🤝 👨🏼 We're a vibrant melting pot, celebrating over 27 nationalities in our team
🏢 Our team brings experience from over 740 previous companies, from startups to global giants
🎯 We have just been named as one of FinTech’s Finest 50 by Welcome to the Jungle
💪 We’re proud to be an accredited Real Living Wage employer, ensuring everyone is paid fairly for the great work they do!
A bit about the team:
The Technology team solves real-world problems for small businesses, shaping products that unlock opportunity at scale. We believe in empowering teams to make decisions, move fast, and take full responsibility for the solutions they deliver.
The Delivery team sits in Technology, partnering with product and engineering. We coordinate across our partners, merchants and business teams, leading projects to develop products, integrate with Partners and scale the technical platform. We support engineering across all the external touch points in the project lifecycle.
We are a lean team where everyone is happy to get hands on with the latest problem. We have a deep understanding of both the technical and business context. We take hands on ownership across all our projects and drive impact where ever we see a gap.
A bit about the role:
As a Delivery Manager you’ll work at the intersection of product and commercial strategy—aligning timelines, refining processes, and ensuring seamless integration across our Partner ecosystem.
You’ll be the trusted point of contact for both internal stakeholders and external partners, taking ownership of projects that span multiple domains. From running lessons-learned sessions with engineering teams to updating senior leadership on progress, your work will directly influence how we deliver value and innovate in the market.
What you will be doing:
Even if you don’t meet every requirement, don’t hesitate to apply or reach out to Chess (Internal Recruiter) on chess.crossley@liberis.com
Our hybrid approach
Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office
🌱 We were founded in 2007
💰 We have provided over $3bn of funding to small businesses so far
🚀 We have been named in CNBC & Statista Top 150 UK Fintechs for 2025
🌍 We're a global team, with a dynamic presence in 6 key locations around the world
🧠 We're a thriving community of over 290 innovative minds
👩🏾 🤝 👨🏼 We're a vibrant melting pot, celebrating over 27 nationalities in our team
🏢 Our team brings experience from over 740 previous companies, from startups to global giants
🎯 We have just been named as one of FinTech’s Finest 50 by Welcome to the Jungle
💪 We’re proud to be an accredited Real Living Wage employer, ensuring everyone is paid fairly for the great work they do!
A bit about the team:
The Technology team solves real-world problems for small businesses, shaping products that unlock opportunity at scale. We believe in empowering teams to make decisions, move fast, and take full responsibility for the solutions they deliver.
The Delivery team sits in Technology, partnering with product and engineering. We coordinate across our partners, merchants and business teams, leading projects to develop products, integrate with Partners and scale the technical platform. We support engineering across all the external touch points in the project lifecycle.
We are a lean team where everyone is happy to get hands on with the latest problem. We have a deep understanding of both the technical and business context. We take hands on ownership across all our projects and drive impact where ever we see a gap.
A bit about the role:
As a Delivery Manager you’ll work at the intersection of product and commercial strategy—aligning timelines, refining processes, and ensuring seamless integration across our Partner ecosystem.
You’ll be the trusted point of contact for both internal stakeholders and external partners, taking ownership of projects that span multiple domains. From running lessons-learned sessions with engineering teams to updating senior leadership on progress, your work will directly influence how we deliver value and innovate in the market.
What you will be doing:
- Talk in depth about the Liberis Platform to all our partners and support our Forward Deployed Engineers and engineering teams across multiple engagements
- Work closely with Partner Managers and the wider Commercial team, to support the lifetime of the relationship, focused on continually improving and upgrading the integration
- Build relationships with our Partners, to continually ensure expectations are aligned on roadmap timelines and key integration milestones
- Lead the end to end delivery of projects, treating each Partner project as a key client engagement and apply a high standard of execution
- Maintain a ‘bird’s-eye’ view on what is being delivered and how the deliverables fit together overall across all our Partners. Communicate this with all the relevant internal stakeholders
- Balance Partner demands and internal priorities. Advocate for the Partner to internal stakeholders, sharing feedback with our product team. Be hands on when resolving tactical issues
- Partner closely with the VP and Engineering management team. Ensure the Technology team make feasible commitments that align with our overall strategy
- Contribute to the overall execution practice. Drive key improvement initiatives and use your expertise to improve the overall system
- 30 min screening call with Chess (Internal Recruiter)
- 45 min video interview with our Head of Tech Operations (Hiring Manager)
- 90 min task based interview with the wider hiring team
- 60 min video interview with colleagues from our Engineering Team
- Excellent approach to communication, able to adapt to context and situation.
- Proven success managing many initiatives and projects at same time.
- Proven ability to solve complex hands on problems hands on.
- Proven experience building relationships across technical, commercial, client teams.
- Clear opinion of what a great execution looks like and a desire to improve.
- Experience in a tech first context and deep understanding of the SDLC.
Even if you don’t meet every requirement, don’t hesitate to apply or reach out to Chess (Internal Recruiter) on chess.crossley@liberis.com
Our hybrid approach
Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office