What are the responsibilities and job description for the HVAC Service Technician position at Liam Services LLC?
Job description:
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a while now in New Castle, DE. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Why Choose Liam Services
· Compensation (service technician), starts at $35 per hour with an additional 5% commission on any service or equipment sales you generate.
- Medical, dental, vision, life insurance, short-term and long-term disability.
- Work life balance – Two weeks of vacation time plus accrued sick time
- Company supplied, take it home at night, company truck.
- New technology, including iPhone, iPad & access to integrated software.
- State of the art tools, parts and supplies.
- PAID TRAINING – We conduct paid training at least twice per week to support continuous growth and development across our team. These sessions include hands-on technical training to sharpen field skills, as well as Nexstar best-practice training focused on customer experience, communication, and process improvement. Our goal is to ensure every team member is confident, aligned, and equipped to deliver top-tier service the right way—every time.
Our Core Values
1. INTEGRITY ABOVE ALL
We are honest, transparent and accountable. We do the right thing, even when no one is looking; for every customer, every job, every time. We never compromise our ethics for convenience or profit.
2. CUSTOMER-FOCUSED EXCELLENCE
We deliver value-added service by listening, understanding, and tailoring every solution to the customer’s needs. We respect their homes like they are our own and ensure our work meets or exceeds standards.
3. HAPPY, PRODUCTIVE PROFESSIONALS
We build our team around three core expectations: happiness, productivity, and professionalism. These values guide every hiring decision and shape how we work together each day. We support a positive environment where people enjoy what they do, take pride in their work, and uphold the highest standards of behavior, communication, and performance.
4. CONTINUOUS GROWTH
We never stop improving. Through ongoing training and innovation, we aim to elevate the standards of our trade and lead the industry with confidence and competence. We are always learning, always training, and always improving.
5. OUR PEOPLE ARE OUR STRENGTH
We invest in our team’s growth, training and long-term success. We believe in the “win-win-win”: when our employees thrive, our customers succeed and our company grows.
6. PROFESSIONALISM IN ALL WE DO
We maintain a respectful, solution-driven, and positive attitude – with customers, teammates, suppliers, and community. Our reputation is built on how we show up.
7. COMMITMENT TO QUALITY & CRAFTSMANSHIP
We stand behind our work. Quality service is our trademark. If something isn’t right, we fix it with urgency and professionalism.
8. FAIRNESS & ETHICAL PROFIT
We communicate pricing upfront and deliver honest value. We operate profitably as a responsibility to our employees, their families and the future of the company.
9. RESPECT FOR PEOPLE & PROPERTY
We treat every home and every person with dignity. We leave spaces cleaner and customers more confident than before we arrived.
The Big Task
You will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions by providing an extraordinary customer experience.
Key Sub Tasks
· Maintain communication with dispatch, your manager, parts and installation teams.
- Keep your company truck clean, inside and out.
- Keep your truck inventory up to date.
- Properly complete paperwork.
- Join the on-call rotation.
- Maintain a clean and professional appearance.
- Have and maintain a clean driving record.
- Participate in training allowing you to grow and develop as a professional.
- Have or be willing to get the proper certifications. We can help you with this.
Desired Skills and Experience
If you can achieve the above and you find it fun and challenging - you have just the right amount.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Liam Services by visiting www.liamsvcs.com. When you're ready, please go ahead and submit your application!
Job Type: Full-time
Pay: From $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- HVAC: 3 years (Required)
License/Certification:
- EPA Type II (Required)
Work Location: On the road
Salary : $35