What are the responsibilities and job description for the Business Development Specialist / Associate / Manager position at Liahan Tennis?
About Liahan Tennis
Liahan Tennis is a fast-growing and dynamic sports organization where professional growth happens both on and off the court. You will gain hands-on experience in customer relationship management, sales strategy, partnership development, and brand promotion—building a strong foundation for future careers in BD, Sales, Marketing, and Leadership
Role Summary
You will play a key role in customer management, sales growth, and partnership development. This position serves as a bridge between customers, partners, and our internal teams—driving revenue, improving customer satisfaction, and supporting business expansion initiatives.
Key Responsibilities
Customer Relationship Management
- Serve as the primary contact for members and new clients
- Respond to inquiries and convert leads into sales
- Maintain long-term client relationships
- Manage after-sales support and resolve issues professionally
- Track package usage, renewals, and account updates
- Collect customer feedback and generate BD-related reports
Sales & Revenue Growth
- Drive renewals, package sales, and new class enrollments
- Achieve sales targets and monitor KPIs
- Support promotional materials (posters, short videos)
- Collaborate with marketing efforts, KOLs, and brand partners
Business Development & Partnerships
- Identify potential partners (schools, brands, companies)
- Support proposal development and partnership execution
- Assist with corporate events, junior programs, and BD campaigns
- Analyze performance and provide insights
- Engage KOLs and content creators to expand brand reach
- Prepare photos/videos and perform basic content editing
Qualifications
- Bachelor’s degree preferred in: Marketing, Business Administration, Communications, PR, Economics, Hospitality, Sports Management, Psychology, Entrepreneurship, Advertising.
- Additional skills: strong communication, sales/customer service experience, organized, fast learner, interest in sports or youth programs.
What We Offer
- Growth-oriented team environment
- Career advancement path
- $21–$43/hour bonuses commissions
- PTO, sick days, 401(k), OPT/H-1B support
- Free or discounted tennis sessions
Salary : $21 - $43