What are the responsibilities and job description for the Sales Engineer (Aftermarket) position at LHH?
*50-70% travel - mostly domestic*
Role Summary
- Drives revenue growth for aftermarket products and services including spare parts, upgrades, repairs, and long-term service contracts across power generation and data center end markets.
- Serves as the primary technical point of contact for existing customers, identifying opportunities to extend equipment lifecycles, improve system performance, and minimize unplanned downtime.
- Translates complex technical requirements into tailored aftermarket solutions, managing the full sales cycle from opportunity identification through contract close.
- Collaborates closely with internal engineering, service, and operations teams to ensure customer commitments are met on time and within scope.
- Builds and maintains long-term relationships with asset owners, facility managers, and procurement teams at utilities, independent power producers, colocation providers, and hyperscale operators.
- Monitors installed base activity and proactively engages customers on end-of-life equipment, obsolescence risks, and performance improvement opportunities.
Requirements
- 3–7 years of experience in technical sales, account management, or field service engineering within power generation, data center, or related industrial sectors.
- Demonstrated track record of meeting or exceeding sales targets in an aftermarket or service-driven environment.
- Ability to read and interpret technical documentation including drawings, schematics, and equipment specifications.
- Willingness to travel to customer sites, plants, and facilities as needed (up to 40–50%).
- Proficiency with CRM platforms (Salesforce or equivalent) and standard business tools (MS Office, ERP systems).
Qualifications
- Bachelor's degree in Mechanical, Electrical, or Industrial Engineering — or equivalent technical discipline; relevant experience may be considered in lieu of degree.
- Familiarity with rotating equipment, switchgear, generators, UPS systems, cooling infrastructure, or similar industrial capital equipment.
- Strong commercial acumen with the ability to develop proposals, negotiate contracts, and manage complex sales cycles.
- Excellent communication and presentation skills, with the ability to engage both technical and executive-level stakeholders.
- Self-motivated and highly organized, with the ability to manage a large territory and multiple accounts simultaneously.
- Experience working with OEM parts programs, service level agreements (SLAs), or predictive maintenance offerings is a plus.