Employee Benefits Account Manager

At LHD Benefit Advisors, we pride ourselves on delivering exceptional service and expertise in employee benefits. We are seeking a dedicated and knowledgeable Account Manager to join our team and help us continue to provide top-notch service to our clients. As an Account Manager, you will play a crucial role in ensuring our clients receive the best possible support and guidance for their employee benefit plans. Your ability to build strong relationships and provide exceptional service will be key to our clients’ satisfaction and success. Join us and be part of a dynamic team that values innovation, collaboration, and a commitment to excellence.

Essential Responsibilities and Duties:

• Lead employers through annual enrollment meetings, answering benefit questions for employers and their workforce and assisting with benefits compliance and ACA.
• Responsible for the design and distribution of the annual employee benefits guide which is unique for each client.
• Manage clients through the implementation of new vendors and benefit platforms. This includes the rollout of new employer coverage’s and carrier implementation, as well as the ongoing vendor management on behalf of the client.
• Develop client specific long-term strategies for ongoing employee education and communication to improve the workforce’s understanding and appreciation of the chosen benefits offering. The specific offerings might include any combination of the following coverage’s: group health, dental, vision, life, disability and related products.
• Responsible for nurturing the client relationship and understanding when and how to create value for the client through the implementation of new technology including benefits administration systems, best practices and ever evolving efficient business processes.
• Perform continuing education to obtain and retain the proper job-related licenses.
• Perform other duties and responsibilities as assigned.

Requirements

• Bachelor’s Degree in Business, Human Resources, or similar field required
• 2-5 years prior experience in the employee benefits, insurance, or comparable industry equivalent.
• Indiana Life and Health Insurance License or ability to obtain within one year of employment preferred
• Advanced knowledge of federal and state benefits compliance laws, including HIPAA.
• Working knowledge of industry products and administrative tools preferred.
• Ability to proactively initiate and follow through with multiple projects, with frequently changing priorities in a fast-pace entrepreneurial environment.
• Ability to professionally and positively interact with clients at meetings.
• Advanced PC skills (MS Word, Outlook, Excel, and PowerPoint), with proficiency in building spreadsheets using lookup formulas (e.g., VLOOKUP, HLOOKUP, XLOOKUP), and other intermediate/advanced Excel functions, and producing effective presentations, correspondence, and electronic communication.
• Energetic, flexible, collaborative, and proactive; an individual who can professionally and positively impact both internal, as well as external clients and customers.
• Passion and commitment to deliver outstanding customer service.

Why Choose LHD

LHD fosters an environment where employees are proud to work hard and make a difference. We’re valued, respected, and rewarded.

• Named a “Best Places to Work” in Indiana for 10 consecutive years
• Company-sponsored community service days
• 5-star AchieveWELL recognition for Wellness Program
• Bronze Bell-Seal Award Recipient

We also offer:

• Employer HSA contribution
• 401(k) - Safe harbor contribution of 3% of your salary plus discretionary matching contributions after a year of service
• Hybrid work schedule - 3 days in office / 2 days remote
• In-office perks: free coffee, daily fruit bar, treadmill desks, outdoor patio, workout facility, golf simulator, and more!

Compensation

The expected starting salary for this role is between $75,000 - $90,000 annually but will ultimately be dependent on experience.