What are the responsibilities and job description for the Schedule Specialist position at LHC Group?
Summary
We are hiring a Scheduling Specialist.
At CHRISTUS Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.
As a Scheduling Specialist, you can expect:
- opportunities to drive best-in-class care for patients & families
- flexibility for true work-life balance
If you love healthcare, this is a great opportunity for you!
Responsibilities
-Utilizes EMR and scheduling tools to efficiently schedule all visits with field staff taking into account business needs, patients’ needs and employee needs
-Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
-Monitors Pending Referrals daily and assigns licensed professional (LP) and patient care manager for all SOC visits.
-Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
-Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.
Education and Experience
- High school education
- Minimum one year of scheduling experience in health care setting using an online scheduling system
- Exceptional organizational, customer service, communication, and decision making skills required.
Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.