What are the responsibilities and job description for the Office Assistant Home Health position at LHC Group?
Summary
The Office Assistant assists the Executive Director/Clinical Director and Business Manager with routine clerical/office and computer related tasks to include but not limited to filing, shredding and data entry, including processing workflow tasks as assigned.
Responsibilities
- Assists ED, CD, PCM, and Office Manager with routine clerical/office tasks, answers telephone calls, records messages, and delivers messages.
- Creates patient Admit/ROC/Recert packets as needed.
- Pulls, reviews, and follows up on reports of orders recert and unverified visits.
- Assists in the referral to admission process as needed.
- Responds timely to all communication.
- Maintains an up-to-date medical record by scanning documents timely and completing EOE audits as appropriate.
- Completes Discharge chart reviews, performs Medicare Claims Audit and EOE for non-Medicare clients.
- Reviews and processes workflow as appropriate and assigned.
- Processes orders to/from physician and tracks for timely receipt.
- Communicates professionally within the organization and with external sources (physicians, patients, family members, referral sources, etc.)
- Preforms scheduler duties as assigned.
- All other duties as assigned.
Education and Experience
- Must have computer skills, clerical-business machine skills, telephone communication skills, and be able to type. Must possess general clerical skills and organizational skills.