What are the responsibilities and job description for the Intake Coordinator position at LHC Group?
Summary
We are hiring an Intake Coordinator.
Elite Home Healthcare, part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.
As an Intake Coordinator, you can expect:
- continuing education and tuition reimbursement opportunities
- independence and autonomy
- career growth possibilities
Give your passion to serve others and your drive for better, more advanced quality healthcare.
Responsibilities
- Answers phones and appropriately triages phone calls to Intake Team.
- Effectively communicates patient/referral information to appropriate Intake staff and branches.
- Obtains demographic and clinical information from clients, physician’s office and other referral sources to compile referrals.
- Coordinates communication of referral information with Intake Specialist RN.
- Maintains a call log for all incoming calls.
- Faxes signed referrals to appropriate county/parish offices, DME, private duty, etc.
- Verifies new referring physician licenses on referrals taken in department.
- Researches coverage or pay source for each referral. Verifies commercial policies and HIQA.
Education and Experience
- Minimum of high school education or G.E.D.
- Minimum of one (1) year experience as an intake coordinator or similar role as a part of a medical office team.
- Minimum of one (1) year experience utilizing P2P, Allscripts, or similar portals.