What are the responsibilities and job description for the Director of Business Development-Hospice position at LHC Group?
Summary
We are hiring for a Director of Business Development
At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
- Hires, directs, trains and supervises the sales team at the agency level.
- Coaches employees to overcome objections and collaboratively work toward growth goals.
- Supervises and monitors growth and health of the sales team in their defined territories.
- Maintains a comprehensive working knowledge of community resources providing in-services and education to the sales team.
- Communicates with physicians, nurses and other healthcare professionals in regard to interested, prospective and/or current patients.
- Performs direct sales to key accounts.
- Establishes and maintains a positive working relationship with referral sources, patients, families, healthcare professionals, and the community at large to bring a greater understanding of the hospice philosophy and support to all patients that desire our care.
- Assists the Director of Admissions in overseeing the referral to admissions process to achieve growth goals.
- Manages conflict and complaint resolution when necessary.
- Develops an agency business plan establishing organization volume projections in the annual budget to drive financial performance.
- Understands key drivers of revenue, admissions and length of stay and designs strategic sales strategies to achieve agency growth goals.
- Utilizes basic sales process to uncover customer needs and barriers.
- Plans, directs, organizes and coordinates educational events, health fairs and community programs.
- Knowledge of and adherence to all policy and procedures.
- Maintains compliance by documenting accurately and timely within the organization’s electronic health record.
- Lives the Mission, strives to achieve the Vision and exemplifies the Core Values of the organization.
- Works toward exceeding chosen Pillar goals in the areas of Employee Satisfaction, Customer Satisfaction, Quality Service, Compliance, Growth and Financial Performance.
- Knowledge of and adherence to the employee Code of Conduct and Code of Ethics.
Education and Experience
- Bachelor's degree in Marketing, Business Administration, or related field preferred.
- At least three years’ experience in healthcare sales preferred.
- Knowledge of hospice care, preferred.