What are the responsibilities and job description for the Case Coordinator CBS, TN Memphis HCBS, HCBS, 3011401, NonExempt position at LHC Group?
Summary
Suncrest Companion Services is hiring a dynamic, detail-oriented Scheduling/Staffing Coordinator in Memphis, TN. This is an in-office position, with a Monday through Friday (8am - 4:30pm) schedule. Previous experience in a home health office setting is a plus!
At Suncrest Companion Services, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- Employee wellness programs
- Flexibility for true work-life balance
- Holidays & paid time off
- Continuing education & career growth opportunities
- Company-wide support & resources to help you achieve your goals.
Take your career to a new level of caring. Apply today!
Responsibilities
The Home and Community-Based Services (HCBS) Scheduler/Staffing Coordinator is responsible for overseeing the services provided to a caseload of clients on a daily basis. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. The Scheduler/Staffing Cord. aka “Case Coordinator” is responsible for day-to-day staffing of cases, problem solving, assisting in the hiring process, providing orientation to new caregivers, payroll/billing, and ensuring customer satisfaction.
- Coordinates the delivery of care and services to agency clients including responding to inquiry calls from clients, families, physicians, referral sources, and care managers, assigning and scheduling appropriate caregivers, and providing in-home visits as needed.
- Participates in the orientation of agency staff and caregivers.
- Assists with the management of the electronic visit verification process.
- Processes the payroll and billing of client services weekly.
- Assists in the maintenance of client and employee records including data entry as assigned.
- Participates in the organization’s performance improvement and compliance programs.
- Participates in the after hours on call rotation as assigned.
- All other duties assigned.
Education and Experience
High school education or equivalent required.
Skill Requirements:
- Scheduling and data entry experience preferred.
- Ability to coordinate many activities at one time.
- Strong customer service skills.
#LI-SH1 #LI-KS2
Company Overview LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.