Bereavement Coordinator

We are hiring for a Bereavement Coordinator- Hospice.

At Christus Hospice in San Antonio, TX, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.  

We strive to offer benefits that reward the whole you! 

• employee wellness programs 
• flexibility for true work-life balance  
• holidays & paid time off 
• continuing education & career growth opportunities 
• company-wide support & resources to help you achieve your goals.  

Take your career to a new level of caring. Apply today! 

• Demonstrates proficiency in providing bereavement services to persons of all races, ages, genders, sexual orientation, social class, spiritual beliefs, and mental/emotional status as evidenced by observation and EGSS scores.
• Ensures all LHC-required Bereavement Mailings are sent on time either by the Bereavement Coordinator or by volunteers.
• Demonstrates active listening and impactful suggestions to bereaved during phone and home visits within LHC-required time guidelines as evidenced by observation, Visit Notes and EGSS scores.
• Leads and coordinates at least 12 effective sessions of Grief Support Group per calendar year as evidenced by observation and EGSS scores.
• Coordinates with other Hospice Team members in creating at least one meaningful Memorial Service per calendar year as evidenced by observation and EGSS scores.
• Creates and executes plans for at least one meaningful Holiday Event per calendar year as evidenced by observation and EGSS scores.
• Maintains Bereavement Binder with information and attendance sheets from Memorial Services, Grief Support Groups, Holiday events, and other Hospice and Community groups and presentations.
• Demonstrates individualized and compassionate care for each bereaved as evidenced by documentation in Visit Notes, Bereavement Risk Assessment, Care Plan, and EGSS scores.
• Demonstrates knowledge of a wide range of bereavement resources including resources for children/teens, counseling services, brochures, online support groups and internet resources.
• Demonstrates ability to assign and supervise Bereavement Support Volunteers.
• Demonstrates ability to work efficiently and effectively within the Interdisciplinary Team and provides insight in the IDG meeting concerning the bereaved’s psychosocial and spiritual needs.
• Demonstrates healthy self-care, furthers one’s own continuing education in their field and maintains healthy boundaries with the bereaved and their loved ones.
• Provides bereavement support to Hospice staff as requested.
• Provides educational and/or support programs for staff, facilities and community groups as requested.
• Functions as a preceptor to new hires.
• Participates in ongoing quality assessment and performance improvement for the Agency on a daily basis.
• Maintains personnel file and completes assigned courses in iTrain before the set deadlines.
• Fulfills all other duties as assigned by the agency Executive Director and/or Director of Bereavement and Chaplain Services.
• Submits twelve hours of continuing education each calendar year related to the Hospice role to the Executive Director.. 

Education Desired

• Bachelor's or Master's degree in Social Work, Psychology, Mental Health counseling, Psychiatric Nursing, Pastoral Counseling or the documented equivalent in education, training or experience per state regulations.

Experience Requirements

• Experience in grief and loss counseling.

Skill Requirements

• Excellent writing and presentation
• Current CPR certification
• Current driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation. 

Additional State Specific Requirements

• AL, AR, AZ, CA, FL, GA, ID, IL, KS, LA, MI, MO, MN, MS, NC, NJ, OH, PA, SC, TN, TX, VA, WA, WV: No additional state specific requirements.