What are the responsibilities and job description for the IT Director position at LHB, Inc.?
LHB is seeking a strategic, hands-on, and customer focused Director to lead the technological functions within our architecture and engineering operations. This is a hybrid position based in our Duluth or Minneapolis locations. This highly impactful role is responsible for developing and executing a technology strategy that supports digital transformation, business growth, design efficiency, and operational continuity. The Director will oversee infrastructure, cybersecurity, and all technology services across the organization—ensuring secure, reliable, and high-performance systems that meet the unique demands of a design-driven environment.
This role is approximately 50% strategic leadership and 50% operations/technical oversight. We are looking for a driven person willing to take ownership and grow the department from a supporting role to an integrated partner in design workflows, business modernization, and company-wide innovation. Our Core Values focus on healthy relationships and listening first as the foundation of excellence in quality, creativity, and design. You will be empowering people to make work easier, continually improve processes, and provide quality service to our staff and clients.
Position Summary
The responsibilities of this position will include but are not limited to:
Technology Leadership
This role is approximately 50% strategic leadership and 50% operations/technical oversight. We are looking for a driven person willing to take ownership and grow the department from a supporting role to an integrated partner in design workflows, business modernization, and company-wide innovation. Our Core Values focus on healthy relationships and listening first as the foundation of excellence in quality, creativity, and design. You will be empowering people to make work easier, continually improve processes, and provide quality service to our staff and clients.
Position Summary
The responsibilities of this position will include but are not limited to:
Technology Leadership
- Collaborate with leadership to define company and department technology objectives, enforce policies, and ensure alignment with business priorities.
- Lead the development and execution of LHB’s strategic technology plans to support organizational goals and operational efficiency.
- Conduct research and cost benefit analysis to assess and recommend hardware/software solutions aligned with business strategy.
- Lead the evaluation and implementation of AI tools that enhance design workflows, automation, and business operations.
- Lead and mentor IT staff, fostering a collaborative and service-oriented culture.
- Support professional development and ongoing training of the IT team.
- Manage technology projects—defining key actions, responsibilities, budgets, and deadlines.
- Coordinate and deliver training and development for technical proficiency in technology across departments.
- Oversee the maintenance and optimization of technology infrastructure, including network systems, communications, teleconferencing systems, servers and cloud platforms, ensuring systems are current, effective, compliant, and accessible to all users.
- Work with software managers to develop a firm-wide software strategy, manage software implementation, deployments, updates and renewals, and ensure overall software performance.
- Assist with integration of enterprise ERP systems (e.g., Deltek Vantagepoint, UKG, Newforma, Microsoft365).
- Collaborate with in-house BIM and CAD Managers to ensure high functionality and performance of applicable design software/tools (e.g., Revit, AutoCAD, Bentley, ArcGIS, Bluebeam). Manage CAD/BIM software deployments and updates
- Evaluate emerging technologies and present recommendations to leadership
- Ensure appropriate documentation is maintained on all systems.
- Develop and maintain IT policies and procedures.
- Work with LHB’s Managed Service Provider to ensure compliance with cybersecurity and regulatory standards, including NIST, CMMC, and industry-specific frameworks.
- Maintain disaster recovery and information security protocols to safeguard assets.
- Work with LHB’s Managed Service Provider to conduct regular audits and risk assessments
- Work with LHB’s Managed Service Provider to maintain appropriate backup systems to ensure business continuity in the event of disruptions to our systems and offices