What are the responsibilities and job description for the Restaurant Host position at LH Atlanta Hotel Corp?
Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location – this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We’re Looking For: The Restaurant Host is responsible for welcoming guests and setting the tone for an exceptional Restaurant experience. Key duties include managing seating arrangements, assisting with reservations, and coordinating with the bar and food service teams to ensure smooth and enjoyable visits for all guests. This role requires creating a warm, organized, and vibrant environment that leaves a lasting positive impression. Who You Are: Thorough knowledge of restaurant terminology, food service techniques, and sanitation standards Ability to interact warmly with guests and ensure they have a positive first impression. Ability to handle guest concerns or complaints calmly and professionally. Strong organizational skills to manage reservations, seating arrangements, and guest flow efficiently. What You’ll Do: Welcome guests warmly upon arrival and assist them with seating arrangements. Maintain a seating chart and manage guest flow to ensure tables and lounge chairs are allocated efficiently. Escort guests to their seats, ensuring they are comfortable and have access to menus, towels, and other amenities. Manage a waitlist and update guests on availability when necessary. Provide information about the hotel, restaurant, menu offerings, and special promotions. Assist guests with special requests or needs to enhance their visit. Address guest concerns or complaints professionally, escalating to management as needed. Collaborate with bartenders, barbacks, and servers to deliver a seamless guest experience. Relay special requests or information about large parties, special occasions, or dietary preferences to bartenders or servers. Assist in keeping the restaurant and bar area clean and organized, ensuring that menus and seating areas are tidy. Monitor the restaurant and bar ambiance, ensuring guest comfort and a welcoming atmosphere. Assist in resetting tables or restaurant/bar seating promptly for new guests. Monitor the restaurant and bar area for safety hazards and inform guests of restaurant or hotel policies. Ensure restaurant and bar space remain tidy and organized throughout the shift. Other duties as assigned. Your Qualifications Include: Prior experience in a guest-facing role, preferably in a hospitality or restaurant setting. Strong attention to detail and ability to work efficiently in a fast-paced environment. Excellent communication and interpersonal skills, with a friendly and customer-oriented attitude. Capability to perform duties in an outdoor environment, adapting to various weather conditions. Ability to work flexible schedule to include weekends and holidays High School Diploma or equivalent preferred. Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
