Sr Business Operations Analyst

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

THE OPPORTUNITY

The Sr Business Operations Analyst plays a critical role in optimizing and executing the processes, systems, and data within LG’s marketing department. This position focuses on managing process platforms, ensuring data accuracy, improving invoice workflows, and providing actionable insights through analytics and reporting. By collaborating closely within the team and with cross‑functional teams, the Sr Business Operations Analyst drives process efficiency, supports scalable marketing programs, and enables the organization to maintain process compliance and follow Jeong-Do Management.

WHAT YOU WILL DO

• Support marketing team in the onboarding of new vendors and processing all financial and legal documents
• Engage with vendors and maintain positive relationships; proactively following up on pending contracts to keep the onboarding processes moving. Manage internal marketing budget processes, including but not limited to AP production, invoice management, (including engaging with vendors through the invoice process to prevent bottlenecks), and proactive management and reporting of marketing budget
• Support marketing team members in development of legal documents, and GP purchasing requests. Develop and implement process improvements to streamline marketing activity planning and approval processes
• Aggregate reporting and create and maintain a dashboard and share with the team on a weekly basis to ensure deadlines are met
• Maintain events, social media, and editorial calendars
• Assist in the establishment and measurement of KPIs for activities and track program results
• Route all campaign-related materials/assets (copy, design, content) to key stakeholders and legal for approvals prior to execution
• Assist team members with external events to support partner initiatives and programs
• Maintain a spreadsheet and inventory of marketing assets and sales support materials, ensuring all resources are current and accurate, and coordinate the printing or ordering of materials as needed
• Proofread materials and provide quality control
• Assist in creation of marketing SOWs, legal review, securing budget, and invoicing

QUALIFICATIONS:

• Bachelor’s degree required, preferably a degree in business, finance or marketing
• 5 years’ experience in operations, accounting, contract negotiations or related experience
• Experience working with budgets and forecasting
• Ability to communicate clearly and professionally in both verbal and written form
• Strong organizational and time management skills
• Must have strong analytic skills and attention to detail, as well as excellent proficiency in Microsoft Excel and PowerPoint
• Korean language fluency is preferred, but not required

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Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.