What are the responsibilities and job description for the Senior Builder Sales Manager, Southeast position at LG Electronics USA?
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Purpose
The Senior Builder Sales Manager leads and develops a small team of builder-channel Sales Reps, while also managing a strategic portfolio of builder accounts. You will be accountable for achieving regional revenue, margin and mix targets across single-family, multi-family and rehab segments. You will drive builder-facing strategy, align with cross-functional partners (SCM, credit/AR, logistics, showroom/display, marketing) and ensure our builder delivery experience supports LG's "Life's Good" brand promise.
Key Responsibilities
Team Leadership & Development
- Coach, mentor and hold accountable up to 4 Sales Representatives to achieve their quota, KPIs (mix %, job-site delivery accuracy, direct vs distributor split, # quotes, # awarded quotes) and development goals.
- Lead weekly one-on-ones, pipeline reviews, territory strategy sessions and performance reviews.
- Develop and execute a team growth plan including recruiting/selection, onboarding and career pathing for high-potential builders.
- Foster a high-performance culture: accountability, data-driven decision-making, collaboration with internal partners, continuous improvement.
- Partner with HR & the Director to build the bench and ensure readiness for next-level roles.
Account Management & Growth
- Own a portfolio of strategic builder accounts (e.g., top-tier homebuilders, custom/luxury, rehab contractors) with full P&L responsibility: revenue, margin, mix, growth rate.
- Develop and execute go-to-market account plans: target volume, SKU mix, builder program adoption, display/showroom strategy.
- Lead executive-level builder engagements: onsite visits, VIP dinners, leadership briefings, builder advisory councils.
- Collaborate with internal functions (SCM, logistics, credit, AR, marketing) to optimize builder experience: joint forecasting, job-site delivery accuracy, display roll-out, showroom qualification.
- Monitor competitive landscape and drive differentiation of LG Pro Builder value-proposition (dedicated service, builder-specific programs, network advantages).LG BR 1
- Track and report key builder channel metrics: quotes, awarded quotes, job-site delivery accuracy, returns/credits, mix thresholds by region.
Strategic & Operational Execution
- Own the regional operating plan: set targets, allocate resources, monitor progress, course-correct as needed.
- Define territory segmentation, prioritization of builder opportunities, distributor vs direct split strategy.
- Partner with marketing to deliver builder-facing campaigns, events, immersion experiences (e.g., builder blitz, factory visits, chef dinners).
- Work with supply chain/logistics to ensure inventory availability, cross-dock execution, job-site delivery accuracy and showroom display readiness.
- Ensure compliance with LG policies and ethics standards ("Jeong-do Management") in all interactions.
Key Qualifications
- Minimum 8-10 years of sales experience, ideally in the builder/contractor/production-home or major appliances channel; at least 3 years in a leadership role managing sales professionals.
- Strong builder channel knowledge: production homebuilders, custom builders, rehab/apartment turnover programs.
- Proven track record of managing/acquiring builder accounts, achieving revenue/margin targets and growing SKU mix.
- Prior experience leading and developing a small sales team.
- Excellent communicator at all levels: able to influence builder C-suite, internal functional leadership and sales reps.
- Strategic and analytical mindset: able to interpret data, define territory strategy, optimize channel splits, drive mix thresholds and delivery accuracy.
Benefits Offered Full-Time Employees:
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
- Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.
LG Electronics, USA Inc., LG Mobile Research USA LLC, LG Electronics, Alabama, Inc., LGEVU and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.
