Assistant Manager

Summary:
Manages the administrative, inventory, load check security, manufacturing, and showroom sales activities of the location by performing the following duties personally or through direct reports.

Essential Duties and Responsibilities:
Duties and responsibilities include the following. Other duties may be assigned

• Inspects yard and warehouse facilities and equipment and implements necessary changes in allocation of space, and loading / unloading procedures.
• Participates in the purchase of material handling equipment such as dollies, trucks, and trailers.
• Plans, organizes and implements training and education for all yard personnel
• Monitor’s delivery processes to insure proper procedures are in place and followed to ensure high levels of customer service and protection of company assets.
• Ensures the yard and material storage sheds are maintained in an orderly and clean manner
• Coordinates all the safety activities in the yard including: safety committees, safety training, accident investigation and follow-up.
• Answers inquiries on types of service offered, rates, schedules, and areas serviced.
• Investigates customers' complaints involving such matters as damaged items, overcharges, and delay in deliveries, and works with store manager to make necessary adjustments.
• Supervises Yard/ Customer Service, “inventory coordinator” and Dispatch and assigns daily activities.
• Maintains the yard in neat, orderly and organized fashion to enhance efficiency and provide a safe working environment for employees and customers.
• Examines items to be moved, to ascertain approximate weights and type of loading required.
• Confers with customers to expedite or locate missing, misrouted, delayed merchandise and/or deliveries.
• Maintains record of mileage, fuel used, repairs made and other expenses related to the operation of the yard and delivery fleet.
• Supervises inside sales team developing work schedules and ensuring proper adherence to procedures and addressing issues as they relates to customer service in the store.
• Works with “inventory coordinator” (yard manager) to address issues relating to inventory control, address weaknesses and develop plans for improvement.
• Monitor staffing needs. Make recommendations to store manager for additions/reductions/re-assignment and participate in the hiring process for applicable new employees.
• Perform performance appraisals with applicable employees.
• All other duties as assigned by the Store Manager or Senior Management

Business Measurements:

• Inventory Management Budget Control
• Financial Report Analysis
• Loss Prevention
• Customer Service Relations

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Undergraduate degree in Business or related fields is preferred, but not required.
• Excellent analytical, communications, personal leadership, and business management skills.
• Knowledge of residential, multi-family, and light commercial building techniques and industry standards.
• Comfortable working in a challenging, fast-paced sales environment.
• Team builder; ability to create and maintain an environment that welcomes associate participation.

Supervisory Responsibilities:
Manages employees in the administrative area, load check, manufacturing shop, and showroom. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with Lezzer Lumber’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands / Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate is regularly required to walk to and from various areas within the facility.
• The associate is frequently required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
• The noise level in the work environment is quiet to noisy.
• Regular short distance business travel within market place is required for this position
• Lifting or transporting objects over a short distance is a frequent activity, but not a requirement of this position.
• Relocation required for career advancement.
• While performing the duties of this job, the employee is frequently exposed to outside weather conditions
• The employee is occasionally exposed to moving mechanical parts in or near the operation of vehicles or equipment in the yard and warehouse area.

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Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Management: 1 year (Preferred)

Work Location: One location

Salary : $38,400 - $48,600