What are the responsibilities and job description for the Millwork Sales position at LEZZER HOLDINGS INC?
Who We Are
Lezzer Lumber, family-owned and operated company, began in 1927 and has remained a leader in the building supply materials industry. Lezzer Lumber has grown over the decades into the 30th largest lumber dealers in the country. We are currently comprised of 15 retail stores, 4 commercial door facilities, and a truss manufacturing plant, all located in Pennsylvania.
What We Do
Lezzer Lumber is a building materials supply company for both commercial and residential building projects. Our commitment to providing quality products to our customers is a constant priority in our business. Lezzer employees are specifically trained to understand the importance of customer service; therefore, Lezzer employees strive to meet the needs of their customers to ensure satisfaction. Our employees have a wealth of knowledge which customers have come to rely on for order accuracy and job completion.
Benefits that Matter:
- Generous Paid Time Off
- Paid Holidays
- Performance Incentive Bonus
- Medical Insurance (Dental & Vision)
- Career Opportunities for Advancement
- 401K Plan with Both Traditional and Roth Options Available
- Employee Discount
- Recognition and Rewards for a Job Well Done!
Summary: The Millwork Salesperson is responsible for achieving sales and gross margin objectives within the millwork category including doors, windows, trim, moulding, and specialty wood products by developing strong relationships with contractor and DIY customers. This role combines product expertise, estimating, and customer service to drive profitable growth.
Essential Duties and Responsibilities: Duties and responsibilities include the following. Other duties may be assigned.
- Develops and maintains strong relationships with contractor, DIY, and commercial accounts, positioning as a trusted millwork expert.
- Builds “business partner” relationships by recommending product solutions, design options, and efficiency improvements related to millwork installations.
- Provides accurate bids, quotes, and takeoffs for millwork packages including interior/exterior doors, windows, trim, and custom orders.
- Maintains pricing within company guidelines while maximizing margin opportunities.
- Actively works to increase millwork sales volume and improve gross margins.
- Sources, orders, and manages special-order millwork products, including custom and vendor-direct items.
- Assists walk-in customers with product selection, sizing, styles, and project guidance specific to millwork.
- Prepares sales orders, invoices, and processes transactions as needed.
- Coordinates with vendors, yard staff, and delivery teams to ensure timely and accurate fulfillment of millwork orders.
- Communicates customer needs, product trends, and competitive pricing insights to the Location or Assistant Manager.
- Stays current on millwork product knowledge, including materials, installation practices, and industry trends.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent interpersonal and communications skills.
- Exceptional influence skills; comfortable in working at various levels throughout an
- organization.
- Able to define problems, collect data, establish facts, and draw valid conclusions.
- Moderate degree of analytical skill, reasoning ability, critical thinking.
- Working knowledge of materials and associated estimating techniques. Able to demonstrate
- knowledge of mathematical requirements involved in pricing and estimating to include, but not
- limited to mark-up, gross margin calculation, square footage and area calculation, perimeter, etc.
- High energy; makes early impact; high integrity.
- PC literate
Physical Demands / Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Periodic evening and weekend work required.
- While performing the duties of this job, the employee is regularly required to talk and hear through customer interactions.
- The employee must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds.
- Specific vision abilities required by this position include close vision of drawings, blueprints, and product specifications.
- The noise level in the work environment is quiet to noisy.