What are the responsibilities and job description for the Product Sales Development Manager, VTS position at Leybold USA Inc.?
This position is a Technical and Commercial leadership role for a portfolio of Leybold Service products. Primary conduit for service product and application related activity with global product management group, including pricing structure, marketing plans, new product launch and product training. Additionally, this role develops knowledge and understanding of the competitor products and markets for the service portfolio of products. Resource to all North American Sales Channels for for service productselection, configuration, as well as geographic support for the full service vacuum product range. Close working partnership with technical support group and Industrial/Scientific Product Sales Development Managers.
- Own and drive the growth of Leybold's service portfolio, including field service, equipment upgrades, in-house repairs, training, refurbished equipment, and spare parts.
- Develop and execute strategies to increase service revenue and expand market share across North America.
- Support service product management activities, including pricing strategies, product launches, and go-to-market initiatives.
- Partner with North American and Global Service Marketing teams to develop effective customer messaging and support growth campaigns.
- Promote customer education and training programs, including LeyboldU and other service-focused learning initiatives.
- Identify opportunities to improve service business performance, profitability, and operational efficiency.
- Manage relationships with key direct and reseller accounts, ensuring a high level of customer satisfaction and engagement.
- Train and support Leybold sales teams and sales support functions on service offerings, value propositions, and solution development.
- Develop and deliver presentations for new service programs, products, and customer initiatives.
- Build expertise in Leybold products, services, and applications within scientific and industrial vacuum markets.
- Monitor competitive service offerings, pricing, and market trends to strengthen Leybold's market position and provide feedback to global product management.
- Serve as a technical resource for service-related questions and support cross-functional teams as needed.
- Participate in customer meetings, site visits, and conference calls to identify service opportunities and support sales development efforts.
- Assist with regional warranty claim reviews and service-related business decisions.
- Perform other duties and special projects as assigned.
- Bachelor's degree in Engineering, Marketing, Business, or a related technical field, or an equivalent combination of education and relevant experience.
- Minimum of 5 years of experience in technical sales, product marketing, product management, or service-related business development.
- Experience within the vacuum industry or other industrial technology markets is strongly preferred.
- Strong customer-focused mindset with the ability to build relationships and collaborate effectively across teams.
- Excellent analytical and problem-solving skills, with the ability to develop creative solutions for complex business and customer challenges.
- Self-motivated and results-oriented, with the ability to work independently while managing multiple priorities.
- Strong organizational, planning, and project management capabilities.
- Adaptable and comfortable working in a fast-paced, evolving business environment.
- Demonstrated accountability and commitment to achieving business objectives.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
- Excellent verbal, written, and presentation communication skills.
- Ability to effectively communicate technical concepts to both internal stakeholders and customers.
- Experience analyzing market trends, customer needs, and competitive offerings to support business growth initiatives.
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We believe there is always a better way. Open for change and feedback is what defines our culture.
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We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.
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The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
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We offer a competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, relocation assistance, short-term and long-term disability and more)
LEYBOLD USA INC. is an Equal Opportunity Employer - M/F/Disabled/Veterans
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This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.
Talent Acquisition Team: Ian Boudreaux
Leybold USA Inc. is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class.